Business Analyst

Details
-----------

Reference number

464067

Salary

£39,500 \- £46,000
National pay locations: Cardiff, Glasgow, Manchester, Sheffield £39,500 \- £42,000 London pay locations: Croydon £43,500 \- £46,000\.

New entrants to the Civil Service will start their role on the salary band minimum £39,500 for National Roles.

Recruitment and Retention Allowance (RRA): Up to £2,500 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.
GBP

Job grade

Higher Executive Officer### Contract type

Permanent### Business area

HO \- Home Office Digital### Type of role

Digital### Working pattern

Full\-time, Part\-time, Compressed hours### Number of jobs available

4
Contents
------------

• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
------------

Cardiff, Croydon, Glasgow, Manchester, SheffieldAbout the job
-----------------

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter\-terrorism, policing, crime, drugs policy, immigration and passports.

Home Office Digital designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

A Business Analyst will receive direction from more senior business analysts on task\-based delivery but will be responsible for the output. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering to the future business architecture strategy or plan. You will also be involved in supporting and informing product iteration, evolution and optimisation.

You will help to develop and enhance stakeholder relationships in order to facilitate collaboration. You will be expected to draw on expertise of more senior colleagues to help you develop technical specifications and plans.

Job description

As a Business Analyst in Migration and Borders Digital, you will join a highly collaborative community of over 100 analysts working across complex, high‑impact government services. Your role is to help users and stakeholders understand problems clearly by analysing current processes, gathering evidence and translating needs into requirements. You will play a key role in ensuring that services are designed around user needs, defining requirements that enable delivery teams to build the right outcomes. Working within a product\-centric environment, you will build strong stakeholder relationships to help ensure that strategic objectives are translated into scalable solutions.

Key Responsibilities

Your main day to day responsibilities will be:

• Developing key Business Analysis skills like requirements engineering, workshop facilitation, process mapping etc and using these to enhance understanding of various project approaches and software engineering lifecycles, such as Agile, Waterfall and Incremental, whilst exploring resources and industry best practices.


• Developing techniques and knowledge around developing acceptance criteria which are scenario\-based within processes that support thorough testing.


• Understanding and defining the problem to be solved and ensuring strategic decision\-making supports business outcomes as well as user needs.


• With support, identifying service and process improvement opportunities, contributing to the implementation of proposed solutions.


• Setting up and supporting workshops to enable requirements to be identified and clarified.


• Drafting requirements/user stories as required to support the delivery of features.


• Evidence gathering to support analysis of the business needs including user feedback sent in as the product progresses through its lifecycle.


• Supporting the production of periodic performance measures to inform stakeholders and drive discussion around the required service.

Working pattern

This role is available on a full\-time basis with the option of compressed hours working. This role is also suitable for part\-time working hours, with a minimum requirement to work 5 days / 28 hours per week due to business requirements.

Travel

Occasional travel may be required to other work locations within the UK according to business needs. All related costs will be reimbursed in line with Home Office policy.

Person specification

Essential criteria

You’ll have a demonstrable passion for Business Analysis*,* with the following skills or some experience in:

• analytical and problem\-solving skills to help you assess and understand problems, break them down and devise and propose new solutions.


• eliciting, analysing and validating subsets of business requirements before peer review from more senior business analysts, in the most appropriate and effective manner and format.


• communicating in a variety of methods, knowledge of when to apply the appropriate method to each scenario/audience.


• building strong relationships with a broad range of people from a varied background (technical and non\-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved.


• good interpersonal skills with the ability to understand, empathise, negotiate and influence individuals and groups.


• working as a team player contributing ideas and innovation in a flat team structure.

The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). The six technical skills for this role align Business Analyst. Use the SFIA levels of responsibility to understand what would be expected for each technical skill listed.

Please see below the relevant six technical skills for Business Analyst:

Strategy and Architecture

• Technical Strategy and Planning

o Consultancy (CNSL) – Level 2

Change and Transformation

• Business Change Management

o Business Situation Analysis (BUSA) – Level 3

o Business Modelling (BSMO) – Level 2

o Requirements Definition and Management (REQM) – Level 2

Development and Implementation

• User Experience

o Feasibility Assessment (FEAS) – Level 2

Relationships and Engagement

• Stakeholder Management

o Stakeholder Relationships Management (RLMT) – Level 3

Desirable criteria

Ideally you will also have the following skills or some experience in:

• experience/knowledge of working in the delivery of technology\-based projects or been involved in applying techniques to improve operational processes.


• developing your skills by being an active member of the team and advocating on its behalf.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• Stakeholder Relationships Management (RLMT) – Level 3


• Business Modelling (BSMO) – Level 2


• Business Situation Analysis (BUSA) – Level 3

Benefits
------------

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• Learning and development tailored to your role


• A Civil Service pension with an employer contribution of 28\.97%.


• In\-year reward scheme for one\-off or sustained exceptional personal or team achievements.


• 25 days annual leave on appointment, rising with service to 30 days.


• Eight days of public holidays, plus one additional privilege day.


• Where business needs allow, some roles may be suitable for a combination of office and home\-based working. This is a non\-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.


• The advertised role is eligible for a Digital Capability Allowance. Successful candidates with exceptional skills and experience may apply for a Recruitment and Retention Allowance.


• The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non\-contractual, subject to an annual review and could be withdrawn at any time. Please see the Home Office Digital Recruitment and Retention Allowance Careers page for more information.


• For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability\-based allowance.


• See more of our benefits on our careers website.

Sign\-up on our website to receive emails with information about careers at the Home Office.

Things you need to know
---------------------------

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

As part of the application process, you will fi

This listing is from indeed. View original listing ↗