Branch Sales Manager

Posted: 11/06/26 Recruiter: Response Personnel Ltd Reference: 3121094207 Type: Permanent Salary: Competitive Location: Croydon, London Description:
Branch Sales Manager

Contract: Permanent, Fulltime

Salary: Dependent on Experience

Location: Croydon, Onsite

A Branch Manager oversees the daily operations, sales performance, staff management, and overall profitability of your specific branch, ensuring alignment with company goals and customer satisfaction.

Responsibilities: Branch Sales Manager

• Develop and implement sales strategies to achieve branch targets while identifying new business opportunities through market analysis.


• Lead and support the sales and property management teams, providing coaching, performance monitoring, and regular reviews.


• Build and maintain strong relationships with councils, stakeholders, and industry partners.


• Drive property lead generation and council onboarding, ensuring prompt follow\-up on opportunities and adherence to SLA requirements.


• Ensure properties are leased, maintained, compliant with regulations, and meet required quality standards.


• Assess property proposals and manage risk, including rental pricing and compliance considerations.


• Handle escalated tenant, owner, or council concerns professionally and efficiently.


• Oversee budgeting, financial performance, KPI reporting, and commission calculations.


• Manage branch operations, including team scheduling, holidays, sickness, and overall productivity.


• Ensure accurate data management across internal systems, CRM platforms, and Apex within required timeframes.


• Maintain compliance with GDPR and property certification requirements (FRA, EICR, Gas Safety, EPC).


• Recruit, train, and develop a high\-performing team while fostering a positive and motivated workplace culture.


• Conduct regular team meetings, performance reviews, and manage HR matters where required.


• Monitor property listings, availability reports, and ensure websites display accurate stock within company guidelines.


• Manage tenders, customer satisfaction monitoring, office organisation, and internal systems such as Trello and diaries.


• Health \& Safety, First Aid, Fire Safety, Duty of care situations with LA's and the teams (lone worker) security correctly managed and documented


• Efficiency of on call person and related salary increase confirmations to Operations Manager at the same time as commissions signed off


• Oversee Serving Notice To Quit (when Councils cancel accommodation)


• Carrying out Eviction Appointments and instructing bailiffs when necessary


• Control of non\-conformances, incidents, snags, and customer complaints


• Completing Change Request Log for changes to the business or processes

• A confident leader with experience managing and motivating sales or property teams.


• Target\-driven with a strong commercial mindset and ability to achieve branch sales goals.


• Excellent relationship builder with strong communication and negotiation skills.


• Highly organised with the ability to manage multiple priorities and maintain accurate records.


• Comfortable handling escalated issues and resolving challenges professionally.


• Knowledge of property management, housing, or compliance requirements is advantageous.


• Proficient in CRM systems and property management software.


• Proactive, resilient, and able to thrive in a fast\-paced environment.

• Competitive salary


• Uncapped commission


• 25 days holiday \+ BH


• Supportive, high\-energy team culture


• Clear career growth and development opportunities


• On\-site parking


• Company pension

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors.

For information on other roles, we have available please call (phone number removed) for further details.

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