BEMM Author & Analyst (Project & Process Support)

Location Basildon

Job type: Contract

Salary: £26\.82ph INSIDE IR35 (Via Umbrella Solutions, after 13 weeks the rate will increase to £34\.83 in line with AWR)

Contact name: Keeley Atkinson

Contact email: katkinson@select\-engineering.net

Contact phone: 01245403560

Job ref: 56489

Published: about 2 months ago

Duration: 8 Months (rolling)

Expiry date: 01 Aug 2026 23:59

Startdate: ASAP

POSITION DESCRIPTION:

• The Pro Special Vehicles team is responsible for the Body and Equipment Mounting Manuals (BEMM) that enable our global partners to convert vehicles into specialized solutions like ambulances, delivery vans, and campervans.


• As we modernize our department, we are transitioning to structured authoring in Adobe Experience Manager (AEM) Guides and integrating AI to streamline our workflows.


• We are seeking a BEMM Technical Analyst with a logical mindset and project management experience. In this role, you will be responsible for the end\-to\-end delivery of technical documentation updates.


• You will manage the timelines for specific manual chapters, collaborate with the team on AI\-driven efficiency projects, and ensure that all technical content is accurate and delivered on schedule.

• Technical Authoring \& Delivery: Create and maintain BEMM content, transitioning from MS Word\-based logic to structured authoring in AEM Guides. You will ensure that technical instructions for vehicle converters are clear, accurate, and compliant.


• Project Coordination: Manage the lifecycle of BEMM updates for specific vehicle programs. This includes tracking milestones, managing deadlines, and ensuring that inputs from various engineering teams are received on time.


• Engineering Liaison: Coordinate with Subject Matter Experts (SMEs) across the business to gather technical data and to translate complex engineering changes into clear, actionable instructions for vehicle converters.


• Collaborative AI Support: Work as part of the team to identify and test AI solutions (such as company LLM) to automate repetitive tasks. This includes supporting the development of AI\-assisted translations and automated tracking of the SME approval pipeline.


• Process Improvement: Use your project experience to identify bottlenecks in the current BEMM creation process and contribute to the implementation of "smarter," more efficient digital workflows.

• Project Management Experience: Proven experience in managing projects (this does not need to be within a formal Program Management office, but you should be comfortable planning tasks, tracking progress, and hitting deadlines).


• Logical Mindset: A natural ability to organize complex information and understand technical hierarchies.


• Communication: Exceptional structured writing skills, and the ability to explain complex mechanical or electrical concepts simply.


• Attention to Detail: A "quality\-first" mindset; BEMM instructions are critical for vehicle safety and warranty.


• Digital Aptitude: A strong interest in AI and automation. You should be curious about how tools like LLMs can be used to reduce manual administration and improve team efficiency.


• Team Player \& Communicator: Excellent written and verbal communication skills, with the ability to build relationships with engineering stakeholders and work effectively within a collaborative team.

• Engineering Knowledge: Understanding of vehicle architecture, body structures, and electrical systems (Commercial Vehicle experience is a plus).

• This role is ideal for someone who enjoys the technical detail of engineering documentation but also likes the "bigger picture" of project coordination. You will be a key part of a team that is actively shaping the future of Pro's technical support through digital innovation and AI

Consultant

Keeley Atkinson

Account Manager

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