Barista & Front of House Manager

Overview
We are seeking an experienced and dedicated Head Server \& Barista to lead our front\-of\-house team in delivering exceptional dining experiences. The ideal candidate will possess strong leadership skills, a passion for customer service, and a thorough understanding of food safety standards. This role offers an opportunity to oversee service operations, ensure smooth workflow, and maintain high standards of hospitality within a vibrant Cafe environment.

Responsibilities

• Supervise and coordinate the serving team to ensure efficient and courteous service to all guests


• Assist with food and beverage service, including taking orders, serving dishes, and managing special requests


• Oversee food safety procedures and ensure compliance with health regulations at all times


• Support baristas with drink preparation when necessary, ensuring quality and presentation standards are met


• Manage reservations, seating arrangements, and optimise table turnover to maximise guest satisfaction


• Train new staff members on service protocols, food safety, and customer engagement techniques


• Handle guest complaints professionally and resolve issues promptly to uphold the establishment’s reputation


• Assist with food preparation tasks during busy periods or as needed to support the team


• Maintain organised workstations and ensure cleanliness throughout the service area


• Collaborate with kitchen staff to coordinate timely delivery of orders

Qualifications

• Proven experience in serving roles within a busy Cafe.


• Knowledge of food safety regulations and best practices in food handling


• Barista experience is essential; training will be provided also


• Strong organisational skills with excellent time management abilities


• Ability to perform basic maths accurately for billing and inventory purposes


• Exceptional customer service skills with a friendly and professional demeanour


• Leadership qualities with the ability to motivate and guide team members effectively


• Good communication skills to liaise seamlessly with colleagues and guests

This role is ideal for a motivated individual eager to advance their hospitality career while contributing to a welcoming dining atmosphere.

Job Types: Full\-time, Permanent

Pay: £12\.21\-£16\.50 per hour

Work Location: In person

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