Bank Support Worker ( Children’s Residential) (Days, Sleep Ins and Waking Nights)

About Us

Seren Steps Care CIC is a not for profit therapeutic children's care provider. Every penny goes back into the young people we look after and the team who supports them. Our approach is built around the PACE model. Playfulness, Acceptance, Curiosity, Empathy. Creating homes where children can feel settled, understood, and hopeful.

About the Role

Morgan's House is our first home. A therapeutic service in Deri for young people aged 10 to 18 with diverse needs, including trauma, autism, and other neurodevelopmental differences.

We are building a reliable bank of experienced staff to support the home on a flexible basis. Bank work means no guaranteed hours. You pick up the shifts that suit you from a rota published in advance, covering staff leave, busy periods, and additional support needs. Because this is bank cover and we want to fill shifts as soon as possible, we need people who already have experience and can step in confidently from the start.

The Shifts Available

• Day shift with sleep in ( £60 per sleep)


• Waking nights also available. Awake and on duty through the night, paid at your full hourly rate.

• Supporting young people with daily routines, fostering independence and confidence


• Providing emotional support using the PACE therapeutic approach


• Helping to deliver individualised care plans tailored to each young person


• Driving young people to school, appointments, family contact, and activities in the house vehicle


• Maintaining accurate records using our digital care planning system


• Communicating with colleagues, families, social workers, and other professionals


• Following safeguarding, health, and safety policies to promote a safe home


• Being a calm, consistent presence when emotions run high

• Experience working with children or young people in a residential care setting. Essential, as we need you to start quickly


• A full driving licence, as driving is an essential part of the role


• An Enhanced DBS for the child workforce on the DBS Update Service, so you can start without delay


• A solid understanding of safeguarding and trauma informed care


• Safeguarding Level 3 training ideally already held


• Good communication skills, verbal and written


• Good IT skills for maintaining records and documentation


• Emotional resilience and a good sense of humour


• Aged 22 and over


• We are unable to offer visa sponsorship at this time

• £14\.56 per hour, inclusive of rolled up holiday pay, for both day shifts and waking nights


• £60 per sleep in


• Genuine flexibility. Pick up the shifts that work for you, with the rota published in advance


• Comprehensive induction so you are confident before your first shift


• Ongoing training and the chance to grow with us as we develop


• Company pension scheme with NEST, subject to auto enrolment criteria


• Meals provided on shift


• Free on site parking


• Casual dress. No uniform


• A small, supportive team where your voice is heard

Benefits:

• Casual dress


• Company events


• Company pension


• Discounted or free food


• Free parking


• On\-site parking


• Paid training

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