Automotive Retail Sales Executive
We are looking for a motivated and customer\-focused Automotive Retail Sales Executive to join our Automotive team based at our head office in Bedford MK43 9EJ. (Due to the location, you must have access to a vehicle)
In this role, you will manage the auction and remarketing process for a portfolio of retail clients, ensuring vehicles are handled efficiently and customers receive exceptional service throughout their journey.
Working closely with the Head of Inside Sales and internal departments, you will be responsible for managing customer enquiries, maintaining accurate records through our Automotive Portal, achieving sales and referral targets, and ensuring all customer SLAs and KPIs are met.
What you'll be doing:
- Managing customer accounts and supporting the vehicle remarketing process.
- Acting as a key point of contact for customer enquiries via phone and email.
- Building strong relationships with customers and internal stakeholders.
- Maintaining accurate records and reporting through our Automotive Portal.
- Supporting sales growth, customer retention, and continuous service improvement.
- Ensuring compliance with company procedures, audit requirements, and service standards.
- Experience within Automotive, Insurance Loss, Remarketing, or a similar industry.
- Previous customer service and/or sales experience in a fast\-paced environment.
- Strong communication, relationship\-building, and problem\-solving skills.
- Target\-driven with excellent organisational skills and attention to detail.
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
- A proactive team player who can also work independently.
- Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
- Give Back: Receive a paid day to volunteer for a charity of your choice.
- Health \& Wellness: Healthcare Cash Plan.
- Your Future: Join our contributory workplace pension scheme for financial security.
- Investment: Purchase shares in our global company at a discounted rate.
- Fitness \& Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
- Life Assurance: Enjoy peace of mind with our life insurance coverage.
- Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities
*At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.*
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