Automation Solution Designer

About the Role

The Solution Designer sits at the intersection of technical expertise and commercial acumen. You will be responsible for designing bespoke pharmacy robot installations that integrate seamlessly into hospital environments across the United Kingdom. Working closely with the sales team and directly with hospital clients, you will conduct site surveys, produce detailed 3D designs, and translate complex spatial and operational constraints into compelling, deliverable solutions.

This is a highly visible, client\-facing role that combines field work, design engineering, and product expertise. You will be the technical authority on\-site and a trusted partner to pharmacy teams, procurement departments, and hospital estates managers.

Key Responsibilities

Site Surveys \& Client Engagement

• Travel to hospital and healthcare client sites across the UK to conduct on\-site surveys.


• Take accurate physical measurements of pharmacy and dispensary areas.


• Assess existing infrastructure, utilities, and spatial constraints.


• Build strong relationships with pharmacy managers, estates teams, and procurement leads.


• Capture and document client requirements, preferences, and operational workflows.

3D Design \& Technical Documentation

• Produce detailed 3D designs and floor plans using SketchUp and AutoCAD.


• Adapt and customise pharmacy robot configurations to match client site layouts and specifications.


• Create professional design deliverables including renderings, schematics, and installation drawings. (Presentations)


• Ensure designs comply with NHS estates guidelines, building regulations, and safety standards.


• Iterate designs based on client feedback and technical review cycles.

Pre\-Sales \& Commercial Support

• Act as Product Specialist and technical resource to support the sales team throughout the sales cycle.


• Present solution designs and proposals to clinical, technical, and procurement audiences.


• Respond to technical queries in tenders, RFPs, and client questionnaires.


• Collaborate with sales representatives to develop winning proposals and demonstrate product value.


• Attend client meetings, demonstrations, and exhibitions as required.


• Work closely with international business partners – Notion of German would be a plus

Product Expertise \& Collaboration

• Maintain deep knowledge of the pharmacy robot product range, capabilities, and configuration options.


• Liaise with the engineering and product teams to ensure design feasibility and alignment.


• Provide feedback from client interactions to inform product development and improvement.


• Support handover to project delivery and installation teams with detailed design documentation.


• Liaise with the project management team and transfer progressively the project to them in a collaborative way (using Monday.com)


• Support the sales process (using Salesforce) and booking process by creating orders in SAPs and follow ECRs in Agile

Candidate Profile

Essential Skills \& Experience

• Good knowledge in CAD (2D\-3D) \- Proficiency in SketchUp and AutoCAD for 3D design and 2D technical drawing is a plus.


• Experience taking and interpreting physical site measurements and translating them into technical designs.


• Demonstrable experience in a client\-facing technical or pre\-sales role.


• Ability to read and interpret architectural or mechanical plans and layouts.


• Strong communication skills — able to present technical content clearly to non\-technical audiences.


• Excellent organisational and project management skills to handle multiple concurrent design briefs.


• Full, clean UK driving licence and willingness to travel regularly to client sites.

Desirable Skills \& Experience

• Experience in a healthcare, pharmacy, medical devices, or hospital environment.


• Background in solution design, systems integration, or technical pre\-sales.


• Knowledge of NHS procurement processes and hospital estates standards.


• Experience with pharmacy automation or healthcare technology products.


• Familiarity with BIM (Building Information Modelling) workflows is a plus.

Personal Attributes

• Customer\-centric mindset with a passion for delivering outstanding client experiences.


• Meticulous attention to detail in design work and technical documentation.


• Self\-motivated and comfortable working independently in the field.


• Collaborative team player who thrives in a cross\-functional environment.


• Adaptable and solutions\-oriented when faced with complex installation challenges.

What We Offer

• A pivotal role in a growing healthcare technology business.


• The opportunity to directly influence hospital pharmacy operations across the UK.


• Company car or car allowance for UK travel.


• Comprehensive training on our pharmacy robot product portfolio.


• Supportive and collaborative team culture.


• Base Compensation: 42K£ to 45K£ (Actual compensation is subject to variation due to such factors as location, education, experience, and skillset.)

EEO, Privacy, and Adaptability
Omnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com.

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
About Us
At Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands\-on solutions that make a real impact on clinicians and patients’ lives.

We build outcomes\-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.

But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters.

Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition.

If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell.

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