Audio Typist - Urology & ENT

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non\-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1\.15 million people, and to a wider population of 2\.2 million when regional and national services are included.

The role:

Applications are invited for 1 year fixed term post of Audio Typist with the ENT and Urology Department. An audio typist is required to help provide a comprehensive typing service to Urology and ENT Consultants, Nurse Specialists and junior staff within the busy Urology Department, as well as supporting the secretarial team.

Occasional assistance in other admin roles may be required within the service. The role of the job is challenging and a high degree of accuracy is required at all times. You will be required to use your own initiative and competency whilst exercising a high degree of confidentiality, and be responsible for scheduling your own workload to ensure typing is done within turnaround targets. You should have a Secretarial Studies certificate, advanced keyboard skills and accurate transcription speeds, good communication skills and proven proficiency in English and medical terminology. You should have knowledge of PC Office software packages.

Duration, Location, and Working Pattern:

• These are fixed term, full\-time posts of 36 hours per week.


• The posts will be based at the Queen Elizabeth University Hospital.


• The shift pattern for these posts are Monday to Friday.

• Transcription of dictation received from outpatient clinics, letters , medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries.


• Data entry onto clinical systems to support patient follow up requirements.


• Filing of clinic letters and results in appropriate section of patient's case records/filing clinic letter via Winscribe into Clinical Portal (for EPR)


• Uplifting of tapes and case records from outpatient clinics where required


• Updating computer tracer module of case records taken to wards or other departments by medical staff and extracting patient information from the PMS


• Distribution of case records to appropriate location.


• Identifying/photocopying a range of results, x\-rays, biochemistry and other results as directed by medical staff. Faxing.


• Problem solving patient details when case records not available, eg, accessing clinic list on systems, ensuring details relevant to patient, phoning GP registration, GP surgery.

Essential

1\. Advanced keyboard skills and experience of audio typing systems.

2\. Proven proficiency in English.

3\. Have the ability to work independently and use your own initiative

4\. Have the ability to organise and prioritise workload

5\. Have the ability to communicate effectively with a wide range of professionals

*Desirable*

1\. Good knowledge of medical terminology would be advantageous

2\. Awareness of Trust Policies and Procedures

3\. Knowledge of a range of patient administration systems

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays


• Membership of the NHS Pension Scheme, including life insurance benefits


• Salary Sacrifice Car Benefit Scheme


• Development opportunities including study bursaries, e\-learning and classroom\-based courses


• Enhanced pay for working public holidays


• NHS discounts on a wide range of goods and services


• Confidential employee support and assistance, including counselling and psychological therapies

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Emily Spence, Admin/Waiting List Manager, 0141 451 5951, emily.spence@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.


• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.


• Why this matters: Applications that rely on AI\-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

From 1 April 2026, the Agenda for Change full\-time working week will reduce from 37 hours to 36 hours. Part\-time working hours will be reduced on a pro\-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work\-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full\-time hours can be accommodated, and where the tenure is listed as *“various”*, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log\-in issues, please contact the Jobtrain Support Hub in the first instance.

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