Assistant Service Manager

We are currently seeking an Assistant Service Manager to join our team at our Dublin depot. This is an exciting opportunity to support the day\-to\-day operations of a busy and fast\-paced service department.

The ideal candidate should have a management background preferably in construction plant equipment or motor trade, display excellent communication, administrative and organisational skills and be commercially orientated.

Duties and Responsibilities:

• Processing of paperwork


• Liaise with service engineers on a daily basis


• Pre plan and co\-ordinate work for a team of engineers


• Compile and liaise with customers regarding quotations for repairs


• Deal with customer queries in a timely manner


• Communicate with other departments in the business where relevant


• Weekly / Monthly reporting


• Promptly resolve account queries where necessary


• Update and communicate effectively with Service Manager/Director


• Manage expectations for significant customer base

• Minimum of 3 years’ relevant experience (preferred)


• Excellent communication skills, with the ability to engage effectively at all levels


• Knowledge of construction plant equipment or the motor trade is a distinct advantage


• Strong IT skills, including proficiency in Microsoft Office


• Highly organised with strong administrative capabilities


• Ability to work to deadlines and effectively prioritise tasks


• Customer\-focused with a commitment to delivering high service standards


• Self\-motivated with the ability to work on own initiative

Apply Today:

Apply today by sending your CV and a short cover note to careers@henley.ie

This listing is from indeed. View original listing ↗