Assistant Restaurant Manager
Assistant Restaurant Manager
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At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders.
This role is about creating consistency, energy, and trust on every shift — for guests *and* for the team.
What This Role Is Really About
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You help turn busy services into great experiences.
You set the tone on the floor, support your managers, and develop your team — especially when it’s loud, fast, and demanding.
This role suits someone who:
- Thrives in high\-energy environments
- Cares deeply about standards
- Wants to grow into senior leadership, not stand still
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Warm (Humble)
That means:
- Supporting the GM and Restaurant Manager
- Treating every team member with respect, regardless of role or experience
- Owning mistakes openly and setting the example for accountability
Hungry
That means:
- Being visible on the floor during service, not hiding in the office
- Stepping in when standards dip — without being asked
- Pushing for better guest experience, better team performance, and better execution
People Smart
You understand that people drive performance.
That means:
- Coaching and developing team members through briefings, 1:1s, and real\-time feedback
- Handling conflict calmly and directly — not avoiding it
- Adjusting your leadership style depending on the person and the situation
Trust
You protect standards when it matters most.
That means:
- Delivering consistent service and food quality during busy, high\-pressure shifts
- Monitoring ticket times, guest feedback, and floor flow
- Setting the scene — lighting, music, atmosphere — so every guest feels the Chilled vibe
- Knowing the menu inside out and confidently engaging with guests
Competitive, industry\-leading pay
28 days paid holiday
Christmas Day \& New Year’s Day off
Your birthday off – paid
Up to 70% discount across all Chilled Pubs
WageStream access (get paid early if you need to)
Monthly incentives, Dennis Awards, and company\-wide competitions
Pension scheme
Clear progression — many of our chefs started as Kitchen Porters
Apprenticeships, training, and real investment in growing our own
Wine Club — because why not?
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