via Indeed · 14 September 2026 ·5 days ago

Assistant Manager

The Fragrance Shop
Birmingham Part-time
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Job Description:

Overview
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a key role in supporting store operations, driving sales, and ensuring excellent customer service. This position offers an opportunity to develop leadership skills, manage daily store functions, and contribute to the overall success of the store. The Assistant Store Manager will work closely with the Store Manager to oversee staff, inventory, and sales strategies, ensuring a seamless shopping experience for customers.

Duties

  • Assist in managing daily store operations, including opening and closing procedures

  • Supervise and motivate team members to achieve sales goals and deliver exceptional customer service

  • Oversee inventory management, including stock replenishment, merchandising, and inventory control

  • Handle cash handling, cashiering, POS transactions, and pricing accuracy

  • Support recruiting efforts through interviewing and onboarding new employees

  • Conduct employee orientation, training \& development to enhance team performance

  • Manage scheduling and shift management to ensure adequate staffing levels

  • Implement marketing strategies and promotional activities to increase store traffic and sales

  • Assist with purchasing decisions and vendor negotiations to optimize inventory purchasing

  • Maintain organized bookkeeping and payroll records in compliance with company policies

  • Ensure compliance with safety standards, store policies, and procedures
Skills
  • Strong leadership and team management abilities with previous assistant manager or supervisory experience

  • Excellent communication skills, including phone etiquette and customer service excellence

  • Proficiency in retail math, budgeting, merchandising, and retail management principles

  • Experience with inventory management systems, POS systems, and cash handling procedures

  • Bilingual or multilingual skills are a plus for serving diverse customer bases

  • Effective negotiation skills for vendor relations and purchasing negotiations

  • Organizational skills with attention to detail in stocking, pricing, and store presentation

  • Ability to train staff effectively while fostering a positive team environment

  • Time management skills to prioritize tasks efficiently during shift management

  • Administrative experience related to payroll, bookkeeping, or retail operations is desirable

  • Knowledge of marketing strategies and promotional planning within a retail setting
This role is ideal for motivated individuals seeking growth opportunities within retail management. Candidates should possess strong organizational skills, leadership qualities, and a passion for delivering excellent customer experiences.

Job Type: Part\-time

Benefits:

  • Company pension

  • Employee discount
Work Location: In person

Job Type: Part\-time

Pay: From £12\.95 per hour

Work Location: In person

The market for this type of role

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