Assistant Manager

Job Summary

We are seeking a proactive and dynamic Assistant Manager to support the daily operations of our coffee lounge. The ideal candidate will possess strong leadership and organisational skills, with the ability to manage a team effectively. This role offers an excellent opportunity for individuals with management experience to contribute to a vibrant team environment, ensuring exceptional customer service and operational efficiency. highly desirable to facilitate communication with customers and staff.

Duties

• Assist the Manager in overseeing daily operations, ensuring smooth functioning throughout the shift


• Supervise and motivate team members, fostering a positive and productive work environment


• Manage sales targets and implement merchandising strategies to maximise revenue


• Provide excellent customer service, addressing enquiries professionally via phone and in person


• Organise staff schedules, ensuring adequate coverage during peak hours


• Monitor stock levels, assist with inventory management, and coordinate deliveries as needed


• Support training programmes for new staff members, promoting professional development


• Handle administrative tasks such as reporting, record keeping, and maintaining organisational standards


• Ensure compliance with health and safety regulations within the store premises

Requirements

• Proven management or supervisory experience within retail or related sectors


• Strong leadership qualities with excellent communication skills


• Ability to supervise and manage a diverse team effectively


• Experience in sales management, merchandising, and customer service excellence


• Organisational skills with keen attention to detail and time management abilities


• Proficiency in administrative tasks and familiarity with basic computer software programmes


• Multilingual or bilingual capabilities are highly advantageous for engaging with a diverse customer base


• Exceptional phone etiquette and organisational skills to handle multiple priorities efficiently


• Previous experience in retail management or sales management is preferred but not essential; leadership potential is key

This role requires a dedicated professional committed to delivering outstanding service while supporting operational success. We welcome candidates who are organised, communicative, and eager to lead by example in a fast\-paced retail environment.

Job Type: Full\-time

Pay: £12\.21\-£17\.04 per hour

Work Location: In person

This listing is from indeed. View original listing ↗