Assistant Manager

Assistant Manager

Part\-time or Full\-time \| 25–35 hours per week£13\.5 per hour \+ approx. £4\-5 per hour TRONC on service shifts

We’re looking for an Assistant Manager to join the team at CLOUDS, our small, independent dim sum restaurant in the heart of Bristol.

We opened in late 2024 and have spent the last 18 months building a warm, supportive culture with a focus on great food, thoughtful service, and a values\-led approach to hospitality. We use quality, organic and free\-range produce, and carry our ethical and environmental principles across everything we do – from sourcing to service.

This role would suit someone who loves working in a team, thrives in a busy hospitality setting, and is looking to take the next step in their career. You’ll work closely with the General Manager to help keep the business running smoothly – supporting them with admin, day\-to\-day systems, and helping to lead the team during FOH shifts. As an Assistant Manager, you will be championing our company values and ethos through everything you do, from excellent customer service to friendly management of the team, and everything in between.

If you’re looking for a varied role that balances restaurant service shifts with behind\-the\-scenes operations, and want to be part of a fun, kind and growing team, we’d love to hear from you.

We are currently structuring the role and determining the available hours we are able to offer for this position; as such we are open to both full time and part time applicants, with a rough minimum of 20\-25 hours per week, with potential to go up to 35 hours per week.

What you’ll be doing:

Front of House (service shifts):

• Supporting the General Manager and wider team in running smooth, welcoming shifts


• Acting as a shift lead when the General Manager is not on site


• Providing great guest experiences on the floor, at the bar, and at the pass


• Helping to uphold service standards and support the team day to day

• Supporting the GM with rota management and reservations systems


• Helping to manage stock levels and supplier orders


• Supporting with sales tracking and weekly reporting


• Conducting reviews and training with team members and new starters


• Helping to maintain systems and documents (e.g. checklists, SOPs, training docs)

• Someone with hospitality experience in a supervisor, team leader or duty manager role


• Confident and comfortable supporting a team through busy services


• Friendly, calm and professional under pressure


• Great attention to detail – both on the floor and behind the scenes


• A good communicator who enjoys working with people


• Organised, proactive and happy to work independently when needed


• Flexible to work a mix of daytime and evening shifts, with both service and admin responsibilities


• Keen to learn and develop alongside the business as we continue to grow

• £13\.5 per hour


• TRONC for service shifts – currently averaging £4\-5 per hour


• Flexible working hours (25–35 hours per week)


• Company pension with Nest


• Cycle to work scheme


• Free parking


• Employee discounts


• Delicious staff meals


• 28 days holiday pro rata (including bank holidays)

Benefits:

• Casual dress


• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• On\-site parking


• Sick pay

• Can you tell us what makes a memorable customer experience?

This listing is from indeed. View original listing ↗