Assistant Head of Delivery (UKSV)

Details
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Reference number

468272

Salary

£57,204 \- £63,953
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Grade 7### Contract type

Permanent### Business area

CO \- Government Security Group \- UK Security Vetting (Delivery)### Type of role

Operational Delivery

Other### Working pattern

Flexible working, Full\-time, Job share, Part\-time### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

This role will be based in either Glasgow or York. UKSV operates a hybrid working policy.About the job
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Job summary

This is a crucial leadership position within UKSV Field operations, overseeing a high volume of specialist Vetting Officers and providing essential management of SEO functions to maintain operational integrity. The role is a vital catalyst for meeting Developed Vetting KPIs and ensuring rigorous assurance standards across the largest division of the organisation. Beyond SEO management, the incumbent leads the QA and training framework, driving continuous improvement and excellence in vetting practices. As UKSV undergoes strategic recruitment to achieve core objectives, this role provides the forward\-looking leadership necessary to deliver results in a fast\-paced environment and uphold the overarching mission of the department.### Job description

You will be a resourceful, self\-starting leader, delivering excellent customer service in a fast\-paced environment and leading large communities to deliver high levels of performance using teaming and matrix management concepts. You will:

• Provide strong leadership, both personal and corporate, and embed a culture of learning in an environment of continuous learning.


• Be an active member of the Senior Leadership Team, contributing to the wider Departmental agendas and providing visible, accessible and effective senior leadership, taking a personal.


• Create and sustain effective relationships with key partners/stakeholders, to develop stronger working across UKSV to create powerful, purposeful partnerships.


• In your membership of Senior Leadership Teams, role model exceptional leadership, working flexibly across boundaries, building capability in line with Professional Standards and undertaking regular activity to build and sustain engagement.


• Demonstrate strong and effective change management; and be accountable for the delivery and quality of activity in your area.


• Through your behaviour and ways of working make UKSV an inclusive place where people can be at their best.


• The effective implementation of cross skilled and graded delivery teams within UKSV, whilst enabling transformation and embedding a continuous improvement culture.


• Coach and mentor staff continuously and be a strong visible role model, development and people focussed performance.


• Develop and deliver the UKSV Operational Delivery Plan during a period of significant change. The effective delivery of the UKSV Operational Delivery Plan should be used to meet service, delivery and budget targets.


• Ensuring the successful delivery of UKSV qualitative and quantitative requirements.


• Supporting with narrative at Board Meetings, Senior Meetings and Customer engagement to ensure the entire delivery performance is understood and not focussed solely on Key Performance Indicators but on the balanced scorecard metrics.


• Work closely with the Workflow team to ensure the flow of work enable UKSV to meet KPIs.


• Engage with staff to ensure their satisfaction and engagement continues to improve as measured by staff survey during a period of significant change.


• Support the Head of Delivery as the demanding/intelligent Customer to ensure transformation programmes are successfully operationally embedded within UKSV and solutions are fit for purpose to meet business needs.


• Ensure effective performance management, workforce and succession planning and talent management is in place and all staff are engaged in this.

Person specification

As an Assistant Head of Delivery within UK Security Vetting, we are looking for people who have the following expertise and attributes:

• Extensive experience in managing and optimising the investigative interviewing process


• Have an understanding of the Vetting Decision Framework and be able to support and mentor team members to implement it effectively


• Ensuring Compliance and Quality using Vetting guidelines


• Proven ability to challenge senior leadership to ensure operational integrity and continuous improvement


• A catalyst for change who is at ease in a fast\-paced environment


• Confidence in providing constructive challenges to senior management.


• Ability to take a holistic view, adopting a Government wide perspective when assessing problems.


• Forward looking with a holistic approach when assessing problems.


• Confidence in making difficult decisions, ensuring all relevant expectations are sought.

Essential criteria

• A good understanding of Vetting Processes


• A good understanding of the Vetting Decision Framework


• Able to deliver at pace to meet KPIs


• An effective Change Agent

• Experience of using and implementing AI

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership


• Managing a Quality Service


• Changing and Improving


• Making Effective Decisions

• Leadership


• Managing a Quality Service

Alongside your salary of £57,204, Cabinet Office contributes £16,571 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .* Learning and development tailored to your role.

• An environment with flexible working options.


• A culture encouraging inclusion and diversity.


• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28\.97%.


• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30\.

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.Application process

At the sift stage you will be assessed on the behaviours and experienceelements of the Success Profiles.

You will be asked to provide a 250\-word statement on the Behaviours Leadership and Managing a Quality Service.

To assess experience you will be asked to provide a 750\-word personal statement and a name\-blind (anonymous) CV. In the CV you will need to provide details of your job history.

Further details around what this will entail are listed on the application form.

The personal statement should provide a summary of your skills and achievements to show that you have the relevant experience, skills and attributes required for the role. Please detail your experience relevant to the role and carefully consider the essential criteria listed in the person specification.

If we receive a large number of applications, we may begin with an initial review of the Personal Statement. Candidates who pass this stage could advance to a full review or be progressed to the assessment or interview stage.

Selection process

At interview, you will be assessed on the behaviours, experience and strength elements of the Success Profiles.

The Behaviours being assessed are Leadership, Managing a Quality Service, Changing \& Improving and Making Effective Decisions.

The Strengths assessed will be relative to the requirements listed in person specification and Behaviours being assessed so please read the advert carefully and consider what Strengths might be relevant to the role.

Interviews will be held face\-to\-face in Glasgow and York. If you are not able to attend any of the available interview dates we may not be able to offer alternatives.

Expected Timeline (subject to change)

Expected sift date – w/c 13th July

Expected interview date/s – w/c 17th August

Interview location \- Interviews will be held face\-to\-face in Glasgow and York.

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non\-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service at: cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.


• Complete the ‘assistance required’ section in the ‘personal information’ page of your application form to provide information we should be aware of that will enable us to support you further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professio

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