Assistant General Manager

The Cheese Bar are looking for an experienced Assistant General Manager to join the Front of House team at our flagship restaurant in Camden Market.

We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese\-focused dishes – all seasonal, and made with the best quality produce.

Pick \& Cheese is the world’s first cheese conveyor belt. 25 different British cheeses, individually paired with a unique house\-made condiment and small producer wines.

We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you.

We’re looking for someone with a natural talent for hospitality and a desire to pursue a career in this industry. The right candidate will need to be organised and dependable, with previous experience in leading and motivating a team.

You’ll be responsible for ensuring the experience of our guests is second to none, supporting our general managers with the day to day running of the restaurants, and maintaining a positive working relationship across the entire restaurant team.

Key Responsibilities:

\- Support the General Manager with operations and management duties at your respective The Cheese Bar site.

\- Manage, motivate and train staff.

\- Maintain the highest professional standards throughout the restaurant.

\- Deliver customer service to the highest standard, ensuring accurate delivery of the Company steps of service, creating positive experiences for our guests and colleagues.

\- Support the GM in maintaining positive relationships and workflow within FOH team and between FOH \& BOH.

\- Promote a positive perception of the Company at all times, both internally and externally.

Benefits:

\- 28 days holiday per year (pro\-rata for part time)
\- Monthly British cheese box

\- Quarterly Bonus

\- Producer visits
\- Free staff meals \& trader discounts
\- 50% off meals on your days off
\- Full training \& tastings, including Academy of Cheese qualifications
\- Regular staff socials

Requirements

\- 1\+ Years of management / leadership experience
\- Solid wine \& food knowledge (British cheese knowledge a bonus but not essential)
\- Highly organised, proactive and uses initiative
\- Experienced and skilled at managing and motivating a team
\- Superior customer service skills
\- Thrives in a busy, fast\-paced working environment

Pay: £38,000\.00\-£40,000\.00 per year

Benefits:

• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Health \& wellbeing programme


• Referral programme

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