Assistant General Manager

SOBE BURGER

Miami\-Style Smash Burgers

ASSISTANT GENERAL MANAGER

Kentish Town, Camden, London \| Full\-Time \| £30,000 – £31,000

Plus performance bonus up to 10–15%

ABOUT SOBE BURGER

SoBe Burger is one of the UK's fastest\-growing smash burger franchises, bringing Miami vibes and seriously good food to the high street since 2019\. With 15\+ locations across the country and more opening all the time, we're on a mission to serve perfectly caramelised smash patties dripping with signature sauces — and we're just getting started.

Our Kentish Town, Camden location is a recent opening, and we're looking for a driven, experienced Assistant General Manager to help lead it.

THE ROLE

This is a hands\-on leadership role working closely with the General Manager to run the store. You'll take ownership of shifts, deputise for the GM when they're off\-site, and help drive the team, the food quality, and the numbers.

WHAT YOU'LL BE RESPONSIBLE FOR

Running shifts day\-to\-day, ensuring consistently high standards of food quality, speed of service, and customer experience

Supporting the GM with recruiting, onboarding, and training new team members as the store grows

Helping manage food and labour costs, stock ordering, and wastage

Supporting the GM in tracking sales, costs, and KPIs, and stepping up to run reporting when the GM is off\-site

Maintaining full compliance with food safety, health \& safety, and SoBe brand standards

Handling customer feedback on the ground and helping drive excellent online ratings across Google and delivery platforms (Deliveroo, Uber Eats)

Deputising for the General Manager in their absence, taking full accountability for the shift

WHAT WE'RE LOOKING FOR

Experience in a fast food, QSR, or fast casual restaurant — ideally 1\+ years in a supervisory or assistant management role

A natural leader who can motivate and hold a team accountable without needing to be micromanaged themselves

Commercially minded — you understand food cost, labour %, and how your decisions impact the bottom line

Comfortable stepping up and running the store independently when needed

A genuine passion for food and delivering a great customer experience every single time

Strong communication and organisational skills

Food Safety Level 2 or above (Level 3 desirable — we'll support you in getting there if not)

THE PACKAGE

£30,000 – £31,000 base salary, depending on experience

Quarterly performance bonus, 10–15% of base, based on food cost %, labour cost %, customer satisfaction/QA score, and sales vs budget

28 days holiday including bank holidays

Free meal on every shift

50% staff discount when off shift

Auto\-enrolment pension with 3% employer contribution

WHY JOIN SOBE?

SoBe is growing fast. This isn't a job where you'll tread water — it's a genuine opportunity to build something, develop your skills, and grow with a brand that has serious ambitions.

We take our food seriously. We're not a conveyor belt — every burger is made with care, and we want a manager who shares that pride.

Pay: £30,000\.00\-£31,000\.00 per year

Benefits:

• Company pension


• Employee discount


• Sick pay

• General Manager: 3 years (required)

• United Kingdom (required)

This listing is from Indeed. View original listing ↗