Area Manager - Operations

We're a Sauna \& Plunge operator that has 3 sites across London (Kentish Town, Wandsworth \& Redbridge).

Hiring an Area Manager to work either Wednesday to Sunday or Thursday to Monday each week across our three London venues and to help run great operational processes.

What you’ll do:

• Oversee the day\-to\-day performance of multiple Lowlu sites


• Own the customer experience and look around corners to spot any issues before anyone else does


• Conduct regular site visits and operational audits


• Assist with recruitment, onboarding and training of all on\-site sauna hosts


• Coordinate maintenance across all sites


• Carry out minor repairs and practical fixes where appropriate

• 1\+ years experience in an operations role, preferably in hospitality / leisure management


• Proven record of maintaining high operational standards


• Strong systems mindset, able to implement and refine processes to ensure high quality


• Hands\-on physical maintenance skills \& willingness to do, not just advise


• Driving license essential, access to a vehicle highly desirable


• Desire to work in the sauna \& wellness space


• Someone to own the weekends and hospitality hours of our sites.

Pay: £40,000\.00\-£50,000\.00 per year

Benefits:

• Employee stock ownership plan


• Free or subsidised travel


• Health \& wellbeing programme


• On\-site parking

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