Assistant General Manager

Relaxed Bar with a classic vibe offering a Modern British menu, fine wines and classic cocktails.

Situated in the heart of the City just off Mincing Lane, this striking bar and restaurant is a popular choice amongst the city crowd.

Role Overview:

As the Assistant General Manager, you’ll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, you’ll help oversee all aspects of the pub/restaurant, from ensuring high\-quality service to supporting team development. You’ll lead by example, maintain high standards, and ensure that both staff and guests feel valued and engaged.

Key Responsibilities:

• Operational Support: Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management.


• Staff Supervision: Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews.


• Customer Experience: Ensure an outstanding customer experience, proactively addressing any issues and building strong relationships with regular guests.


• Quality Assurance: Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency.


• Compliance: Ensure health, safety, and licensing regulations are strictly adhered to.


• Financial Oversight: Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations.

Qualifications:

• Proven experience in a managerial role within a pub, restaurant, or hospitality environment.


• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.


• Excellent communication and problem\-solving abilities.


• Knowledge of health, safety, and food hygiene standards.


• Flexibility to work evenings, weekends, and holidays as needed.


• A passion for delivering outstanding customer service and a positive guest experience.

What We Offer:

• a discretionary bonus scheme paid out weekly based on the site KPI's


• our annual team party


• 48 hour contract and a commitment for a good work/life balance


• 50% off food and 20% off drink in all our venues


• and the usual \- pension and team meals


• great progression opportunities within the company

If you’re passionate about hospitality and ready to bring your skills to a dynamic and welcoming pub/restaurant, we’d love to hear from you!

INDMANAGE

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