Assistant Cleaning Manager

Join a dynamic team where you'll lead by example, develop your management skills, and make a real impact on maintaining exceptional standards in a busy retail environment.

Summary \& Purpose of the Role:

The main purpose of the job is to support and assist the responsible manager to maintain a safe and clean environment. To support, supervise, manage and monitor the day to day cleaning of the site both internally and externally in accordance with agreed schedules and within pre\-determined budgets. Provide leadership and direction, to assure that the company standards and policies are followed and maintained. Provide high levels of customer service to all stakeholders including shoppers, retailers, contractors and partners at all times. Ensuring the highest of cleaning standards are always adhered to.

Responsible \& Accountable for:

• To manage, monitor and record all staff time sheets / overtime / holiday sickness and absence


• Conduct all team member absence return to work documentation


• Rota management — to ensure all shifts are covered adequately. All changes to the scheduled rota to be communicated and to review the rotas regularly to ensure that they are still appropriate to cover the workload


• Embrace new innovations whenever and wherever possible and promote 'Green' initiative throughout the centre


• Completing written handovers for the oncoming supervisor to ensure the continuity of the cleaning operation


• To manage and control distribution of all consumable ordering of stock and communicate to the responsible manager all stock requirements


• To ensure completion of the daily / weekly and periodical tasks and duties in line with agreed schedules


• To monitor and quality check all work both internally and externally to ensure that the work is being completed to pre\-determined specifications and standards throughout


• Supervise and monitor the waste \& recycling


• Ensure all equipment is maintained to manufacturer's recommendations and full working order complying with Health and Safety regulations, reporting all equipment defects to the responsible manager immediately


• Attend team meetings; liaising with other departments to perform duties and aid overall business needs


• Use patrol monitor system to assist with accident and incident control and prevention


• Attend training and to develop relevant knowledge and skills


• Conduct and document all informal discussions with team members regarding performance issues


• Development of the team. This will involve building relationships, evaluation of training needs and working to develop a highly motivated team


• To ensure all work is carried out in a safe, proper and thorough manner considering Health and safety legislation, Westgrove policies and procedures, risk assessments and method statements


• Maintain confidentiality in all aspects of partner and staff information

• Experience of working in a Cleaning Environment at a Supervisory level


• Experience of COSHH


• Experience of working and building relationships with partners


• IOSH training desirable


• IT literacy skills in Microsoft Outlook, Word, Excel and PowerPoint


• Articulate with the ability to communicate effectively with partners and Westgrove teams


• Organised individual who can demonstrate a record of planning and managing workflows


• Able to demonstrate an understanding of high\-quality service delivery and their impact on this


• The ability to be agile and flexible to meet the needs and demands of the role


• Excellent time management organisation and focus on ability to prioritise and multitask with clear ability to focus on detail

• Training and development opportunities including NVQs, Diplomas, English speaking and writing support and more


• Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial grants in times of hardship


• Access to HSF Health Cash plan including money towards dental, optical, physiotherapy \& medical costs


• Reward and Recognition Awards


• Paid volunteering days


• Access to 'Perkbox' and Circular Benefits offering discounted gym memberships and high street discounts


• £200 Refer a Friend Scheme


• Personal accident at work cover


• Death in service cover

Job Type: Full\-time

Pay: £29,000\.00 per year

Benefits:

• Company pension


• Cycle to work scheme


• Employee discount


• Health \& wellbeing programme


• Referral programme

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