Account Manager

At HGV Direct Ltd, we pride ourselves on providing exceptional service and a comprehensive range of products to our customers. Our mission is to drive business growth through innovation and dedication. We are currently seeking a dynamic and driven Sales Account Manager to join our team and contribute to the success of our branch.

Key Responsibilities:

• Maximise Business Growth: Develop and enhance new and existing business relationships to meet branch turnover and Gross Profit margin objectives.


• Customer Engagement: Maintain a regular call schedule within a designated area, ensuring professional and friendly interactions with both colleagues and customers.


• Market Insight: Gather and report information on market and competitor activity to your line manager, using this data to drive sales strategies.


• Sales Growth: Increase sales and the number of active customers, opening a minimum of 2 new accounts every month.


• Customer Account Management: Manage all aspects of current customer accounts, ensuring their needs are met and feedback is communicated to the Branch Manager.


• CRM Reporting: Maintain accurate and consistent CRM reporting, ensuring your time is used effectively.


• Training and Development: Attend relevant training courses and work with suppliers on the latest product releases to stay informed and communicate updates to customers.


• Debtors and Administration: Assist in chasing outstanding debts, manage SOL accounts, and oversee returns, credits, warranties, and surcharges to ensure prompt account payments.

• Develop an in\-depth knowledge of the company's product and service range, effectively communicating this to the customer base.


• Maintain a smart and clean appearance, both personally and for your company vehicle.


• Work closely with the Branch Manager to achieve branch margin targets.


• Be punctual and travel directly to your customers.

• Competitive salary and performance\-based incentives.


• Opportunities for professional development and career growth.


• A supportive and collaborative work environment.


• Comprehensive training programs to enhance your skills.

• Proven experience in sales, preferably within the automotive or commercial vehicle industry.


• Strong communication and relationship\-building skills.


• Ability to analyse market trends and competitor activity.


• Proficiency in CRM software and reporting.


• A proactive and results\-driven mindset.

Pay: £29,500\.00\-£32,000\.00 per year

Benefits:

• Company pension


• On\-site parking


• Sick pay

• Parts Sales auto\-industry: 1 year (required)

• 75% (required)

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