Assistant Bar Manager

The Assistant Events Manager / Waiter supports the delivery of exceptional evening events at Wood Street Bakery. Working alongside the Late Events Manager, this role helps create a warm, welcoming and memorable experience for guests while ensuring high standards of service, presentation and cleanliness are maintained throughout the event.

The role requires a passion for hospitality, excellent customer service skills and an enthusiasm for sharing the story behind our food, drink and suppliers.

Key Responsibilities

Customer Service \& Hospitality

• Welcome and assist guests in a friendly, professional and engaging manner.


• Provide attentive service throughout events.


• Build rapport with customers and contribute to a relaxed and enjoyable atmosphere.


• Respond promptly and professionally to customer requests and questions.

• Serve food, wine and other beverages efficiently and professionally.


• Pour and serve wine responsibly in accordance with licensing requirements and company policies.


• Ensure food and drinks are presented to a high standard.


• Monitor tables throughout service and anticipate guests' needs.

• Confidently explain menu items, ingredients and preparation methods.


• Share the provenance and stories behind our produce, suppliers and products.


• Answer customer questions regarding food, drinks and dietary requirements.


• Promote Wood Street Bakery's values, quality standards and commitment to locally sourced ingredients where appropriate.

• Process customer payments accurately using the till and card payment systems.


• Assist with reconciling bills and handling transactions throughout the event.


• Support the team in achieving strong sales through knowledgeable and enthusiastic service.

• Assist with event set\-up, including preparing tables, serving stations and guest areas.


• Help maintain a clean, organised and efficient service environment throughout the event.


• Communicate effectively with the Late Events Manager and wider team to ensure smooth operations.

• Clear tables and service areas throughout the evening.

• Assist with end\-of\-night cleaning and close\-down procedures.


• Ensure all customer\-facing and back\-of\-house areas are left clean, tidy and ready for the following day.

• Maintain high standards of personal presentation and professionalism.


• Follow all food hygiene, health and safety, and alcohol service procedures.


• Work collaboratively as part of a small team.


• Take pride in delivering excellent hospitality and representing Wood Street Bakery positively at all times.

Work Location: In person

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