Asistant Manager
Mharsanta Ltd
Glasgow
parttime, fulltime
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Job Summary
We are seeking a dynamic and experienced Assistant Manager to support the daily operations of our bar. The ideal candidate will possess strong leadership and organisational skills, with the ability to manage teams effectively and ensure exceptional customer service. This role offers an excellent opportunity for a proactive individual to contribute to business growth while developing their management expertise. We are only looking for people who possess a passion for the hospitality sector and understand what makes a great bar/restaurant
Responsibilities
- Assist the General Manager in overseeing daily operations, ensuring smooth and efficient functioning.
- Supervise and motivate team members, fostering a positive and productive work environment.
- Manage sales targets, monitor performance metrics, and implement strategies to maximise revenue.
- Provide excellent customer service by addressing queries, resolving complaints, and maintaining high standards of phone etiquette.
- Organise staff schedules, delegate tasks, and ensure time management is optimised across shifts.
- Support administrative duties including stock control, reporting, and maintaining organisational records.
- Lead by example in demonstrating strong communication skills and professional conduct at all times.
- Proven experience in management or supervisory roles within bar/restaurant environments.
- Strong leadership qualities with the ability to manage teams effectively and foster collaboration.
- Effective communication skills are highly advantageous for engaging with diverse clientele and staff.
- Demonstrated sales management experience, with a focus on achieving targets and driving business growth.
- Proficiency in managing time efficiently to handle multiple responsibilities simultaneously.
- Previous experience in hospitality management or related fields is essential.
- Organisational skills combined with good phone etiquette to ensure professional interactions at all levels. This role provides an exciting opportunity for a motivated individual eager to advance their management career within a vibrant environment. We value organisational excellence, leadership capability, and excellent communication skills in our team members.
Benefits:
- Employee discount
- Store discount
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