Appraisal & Revalidation Administrative Support Officer
The post holder should display excellent written, presentation and verbal communication skills in liaising with Senior Medical Staff, other team members, Trust personnel and external bodies.
The ability and commitment to work as an effective team member.
The post holder should display professionalism when representing the department.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
The post holder will play a major role in providing a quality administration/support service to the Appraisal and Revalidation Manager to maintain an up\-to\-date appraisal and revalidation record system. The post holder will work as part of the Appraisal and Revalidation Team and as such, will be required to carry out other support and secretarial tasks.
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.
- People at the Heart
- Listen and Involve
- Kind and Respectful
- ONE Team
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
- Assist in maintaining the appraisal database for medical staff and maintain the document and data control process within the Appraisal and Revalidation Team using defined systems.
- Accurate recording of doctors’ appraisal dates on the spreadsheet
- Ensure that the database and individual records are held securely and always treated as confidential.
- Assist in maintaining the master electronic system (Clarity) to store and access appraisal information electronically.
- To contact doctors via email 12 months before their revalidation date to trigger patient and colleague survey’s.
- Issue any relevant progress reports to the Appraisal and Revalidation Manager.
- To help the Appraisal and Revalidation Manager troubleshoot IT issues with the appraisal systems and work with third party suppliers as appropriate to develop and test system.
- To provide aid and guidance to senior medical staff on the use of appraisal system.
- Correlation of all documentation, logging, filing and distribution, accordingly, ensuring accurate audit trail is maintained.
- Control the quality system within the Appraisal and Revalidation Team, capturing all relevant processes, and review regularly.
- To attend and minute meetings as and when required, maintain a log of required actions and decisions.
- To pro\-actively manage the actions log providing updates as required by the Appraisal and Revalidation Manager.
- Provide administrative support with all aspects of work relating to Revalidation (including patient survey packs, recording, collation, processing and colleague surveys).
- Undertaking general administration duties including typing, photocopying, scanning, distributing and filing all correspondence, dealing with incoming mail/email and telephone calls/enquiries.
- Raise PO numbers for software and non\-stationary items.
- Distribute SI/Complaints/Audit Attendance information on a yearly basis and send to doctors.
- Maintain an effective ‘bring forward’ system, ensuring that deadlines are adhered to and action is taken as appropriate.
- Extract Medical Educator Reports from the electronic appraisal system and forward to the Medical Education Team.
- Provide secretarial support to the Appraisal and Revalidation Team as and when required.
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