AI Tech Product Manager

Job Description

To accelerate its AI \& Digital Transformation, Redion is looking for an AI Tech Product Manager, who is first and foremost a builder.

Reporting directly to the Global Head of AI and Automation, you will spot high‑impact opportunities across our businesses and prioritize what truly matters.

You will be responsible for the entire life cycle of innovation, from designing and prototyping AI solutions to driving end\-to\-end product delivery.

This is a highly collaborative role where you will coordinate international business stakeholders, AI engineers and IT/Infra teams to turn complex technical concepts into tangible results.

Responsibilities:

Product Discovery \& Strategy

• Uncover Opportunities : Conduct deep\-dive interviews and workflow mapping to identify high\-impact AI use cases.


• Prioritization: Own the AI roadmap, balancing technical feasibility, business risk and strategic value.

Rapid Prototyping \& Technical Design

• Build E2E Solutions : Prototype end\-to\-end AI solutions using a hybrid approach, leveraging both low\-code platforms (e.g. Microsoft Copilot Studio, Cognigy) and custom Python development on Azure/AWS clouds, using modern AI frameworks (Pandas/NumPy, LangChain/LangGraph, Strands Agenst, AutoGen…).


• Architect for Scale : Define the functional architecture and KPIs, ensuring every solution is robust, secure and ready to be industrialized.

End\-to\-End Delivery Leadership

• Lead Projects’ Squads: Coordinate Business Stakeholders, AI Engineers, Data Scientists and IT/Security teams to ensure seamless deployment on the

Group AI Platform

• Outcome Ownership : Define success metrics and translate complex technical performance into clear, actionable updates for non\-technical stakeholders.

AI Thought Leadership

• Stay Ahead : Monitor the frontier of GenAI and Agentic workflows, moving cutting\-edge research from "paper to production".


• Educate : Act as a consultant to business units, helping them navigate emerging AI risks and opportunities.

Preferred Experience

Who You Are

• A "Builder" Mindset : You are proactive and thrive in ambiguity. When you see a problem, your first instinct is to prototype a solution.


• The Translator : You can discuss vector databases with engineers in the morning and business ROI with executives in the afternoon.


• Influence without Authority : You lead cross\-functional teams through expertise and collaboration rather than just a reporting line.


• You are comfortable in a multicultural environment and possess C1 English proficiency.

Your Professional Toolkit

• Education : Master’s degree or higher in Computer Science, Engineering, Mathematics or a related field.


• Experience: 5\+ years in software/AI. Must have 2\+ years of hands\-on AI deployment (Deep Learning, LLMs, Agentic AI) and 2\+ years in AI Product/Project Management.


• AI Stack : Deep proficiency in Python and modern AI Stacks (Pandas/NumPy, Agentic Frameworks like LangChain, LangGraph, Strands Agents, AutoGen…)


• Models \& Cloud : Hands\-on experience with major LLMs (GPT, Claude, Llama) and fluency in Azure/AWS environments.


• Low\-Code/Ops : Experience with Microsoft Copilot Studio/ Power Automate. Proficiency in Power BI for KPI tracking. Experience with Cognigy and/or AmazonLex is a plus.

Recruitment process

Technical \- N\+1 \- HR \- N\+2

Additional Information

• Contract Type: Full\-Time


• Location: Saint\-Denis


• Education Level: Master's Degree


• Experience: \> 5 years


• Possible partial remote

Redion is committed to inclusion and non\-discrimination. We recruit based on skills and personality above all. Diversity within our teams is essential and drives innovation and performance.

About Us
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Redion is a global Care platform bringing together Europ Assistance, Generali Employee Benefits (GEB), and new fast\-growing health and embedded insurance activities.

Operating in more than 190 countries, with over 12,000 employees and €5\.8 billion in annual business volume, Redion is the world’s \#1 in employee benefits and \#2 in assistance and travel insurance.

We support millions of people worldwide through integrated protection, assistance, health, mobility, and insurance solutions designed to be seamless, accessible, and instantly available.

At Redion, technology and AI are central to our growth strategy. We are building a global platform designed to transform customer experience, accelerate service delivery, and create more personalized solutions — while keeping human expertise at the core of everything we do. Redion is built on five core values: caring, collaboration, agility, reliability, and expertise, which guide every interaction with clients and partners.

Joining Redion means helping shape a global brand at a defining moment of its journey, within an international, agile, and fast\-moving environment where individual impact is visible and valued.

Our teams share one common ambition: becoming the world’s premier Care partner.

Always ready. Always on.

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