via reed · 1 June 2026 ·5 days ago

Aftersales Manager (National Travel)

Reed
Hammersmith Full-time GBP 40,000 – 50,000
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Aftersales Operations & Fleet Support Specialist

West London | £40,000–£50,000 + Bonus + Benefits

The Opportunity

An established, rapidly scaling international organisation within the automotive mobility space is seeking an Aftersales Operations & Fleet Support Specialist to join its UK team. This position plays a key role in supporting senior leadership and ensuring the smooth delivery of aftersales operations across a growing network.

The Role

Working closely with senior stakeholders, you will contribute to the performance, reporting, and continuous improvement of fleet and retailer aftersales operations. This is a highly visible role combining data analysis, coordination, and operational support.

Key Responsibilities

  • Track and analyse fleet and aftersales performance data, including customer metrics, warranty, parts, and service activity

  • Maintain accurate reporting dashboards and support the delivery of regular business insights

  • Assist in the coordination of operational meetings, including agenda preparation, minutes, and follow-up actions

  • Provide day-to-day analytical and administrative support across multiple teams

  • Identify trends, inefficiencies, and opportunities to improve operational processes

  • Support cross-functional collaboration to ensure consistent service delivery standards

About You
  • Experience within automotive aftersales, fleet operations, or a data-focused role

  • Strong analytical capability with advanced Excel skills (Power BI desirable)

  • Comfortable working with data and translating insights into actionable recommendations

  • Highly organised, detail-oriented, and proactive in approach

  • Confident communicator, able to engage with a range of stakeholders

  • Additional language skills (particularly Mandarin) would be advantageous

What’s Offered
  • Competitive base salary with performance-related bonus

  • Attractive vehicle scheme

  • Comprehensive health and life insurance

  • Clear progression opportunities within a fast-evolving international business

Next Step

If this aligns with your experience, let me know and I’ll share further details on the organisation and next steps.

This listing is from reed. View original listing ↗

The market for this type of role

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