Aftersales Customer Consultant

Job Advert

Aftersales Customer Consultant \- Porsche Leeds

As an Aftersales Customer Consultant, you’ll help our customers get the very best from their Porsche by identifying relevant products, services and repair work for their vehicle.

Working closely with our Service Advisors and Workshop team, you’ll turn identified opportunities into sales while ensuring every conversation is professional, transparent and adds genuine value to the customer experience.

As a Aftersales Customer Consultant your day\-to\-day will include:

• Proactively contacting customers to discuss additional work, products and services


• Clearly explaining recommendations, benefits and costs before converting opportunities into bookings or authorised work


• Following up declined or deferred work and maintaining accurate records of customer activity

We’re looking for someone who is commercially minded, confident and motivated by achieving results, while understanding that successful selling starts with listening to the customer.

• Proven experience of achieving sales or commercial targets


• A confident and natural approach to selling, influencing and handling objections


• Excellent communication skills with the ability to build trust quickly


• A proactive, organised and customer\-focused approach


• Automotive Aftersales experience would be desirable but isn’t essential

At JCT600, we believe in rewarding and supporting our colleagues. Every Aftersales Customer Consultant benefits from a competitive package and access to a wide range of colleague benefits including:

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)


• Family support: Enhanced paid maternity and paternity leave


• Wellbeing \& protection: Life assurance, pension, enhanced sickness cover


• Training \& development: From foundation to advanced levels through brand partner training and our best\-in\-class leadership development


• Colleague car purchase scheme \& servicing discounts


• Cycle\-to\-work and discounted gym schemes


• Referral scheme up to £1,000

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers


• We pride ourselves on being rated highly by colleagues for engagement and inclusivity


• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

At JCT600, *you’re always a name, never a number*. Ready to drive your career forward?

Click “Apply Now” and upload your CV.

Looking for future roles? Submit your CV directly here and join our talent pool.

Inclusivity \& Diversity

*JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*

*As part of our commitment to being an inclusive business, we’re proud to be a* *Disability Confident employer**.*

*We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.*

This listing is from Indeed. View original listing ↗