Administrator (Part-time and remote)
*Who we are*: Pulse Water Limited is a young, dynamic and fast\-growing organisation in the UK which prides itself on its professionalism and customer ethos. Specialising in the identification, testing and monitoring of Water Hygiene services and focusing on working with organisations to reduce carbon footprint and water consumption.
*What we are offering:* We are excited to have a new opportunity within our office team to ensure that we are able to deliver a quality service to our clients, whilst ensuring water hygiene compliance.
We are looking for an administrator to support our rapidly expanding business and who can liaise effectively and efficiently with our clients, suppliers and engineers. The role will provide much needed support at an exciting time of business growth.
The role will be for 25 hours a week, working from 12\-5pm. At present, all of the office team work remotely, though in the future there may be some expectation to work one or two days a week based in an agreed location in Kent.
*What the job involves:*
- Organising and scheduling jobs into engineers’ diaries, checking completed reports and sending reports to clients.
- Utilising our CRM system to raise quotes, track all jobs, check progress, flag non\-conformances and ensure clients are invoiced in a timely manner.
- Learning clients' management systems to manage the status of jobs, issue to engineers and upload reports.
- Updating and creating spreadsheets to manage workflow
- Liaise with our engineers regarding their job visits and checking to ensure reports have been completed comprehensively and accurately.
- Be the first point of contact to our valued clients and suppliers, on the phone and by email.
- Support the Operations Manager and Managing Director by providing relevant information for reports and updates.
- Create contracts and raise invoices on our CRM system.
- Support in the day\-to\-day office management, including booking rooms in hotels for engineers or making any logistical arrangements (such as parking or transport arrangements) in advance.
- Provide any additional ad hoc administrative support to the Managing Director and Operations Manager including financial administrative tasks.
- Effective administrative skills, input of information, client liaison and excellent attention to detail.
- Working well in a team, a passion to support those around you to get tasks completed, but with the ability to demonstrate initiative and work alone.
- Great customer service skills; being friendly, polite and helpful and having a positive ‘can\-do’ attitude.
- Fantastic communication skills, both verbal and written
- Excellent inter\-personal skills, ability to get on with people and willingness to help to contribute to a smooth running of the organisation.
- Strong computer skills. Knowledge of Microsoft packages, including Excel, and the confidence to learn new software is essential.
- Somebody with a strong work ethic, who can operate in a methodical and logical manner to manage their workload and ensure tasks aren’t missed.
Please submit both your CV and a covering letter (no more than 1 A4 page) to outline your suitability for the role and why you would like this position. Additionally, please answer the pre\-screen questions / tests. Applicants who do not provide a CV and a covering letter will not be considered for interview.
*Key Information:*
Job Type: Part\-time
Part\-time hours: 25 hours per week (full time hours are 37\.5 hours).
Salary: £25,000 (pro\-rata)
Holiday: We offer 20 days holiday, plus bank holidays. In addition, there are usually 3 days off at Christmas, that are at the discretion of the Managing Director. All holiday would be calculated pro rata.
Benefits:
- Flexible, part time working hours
- NEST pension (following a probation period)
Work Location: Remote at present but potentially hybrid working in the future
Application Deadline: Sunday 4th October
Anticipated interview dates: Monday 12th October, Wednesday 14th October and Thursday 15th September
Job Type: Part\-time
Pay: From £25,000\.00 per year
Benefits:
- Work from home
- Can you confirm that you understand the role is part time and that you are able to work 12\-5pm Monday to Friday?
- Though the role is fully remote at present, (with our registered address being in East Grinstead) would you be willing to work up to two days a week in an office based in Kent in the future if this was required?
- Please outline if you could attend an interview on any of the following dates:
Work Location: Hybrid remote in Kent
This listing is from Indeed. View original listing ↗