Administrator/Coordinator

We here at Comer Group Ireland are looking for an enthusiastic well organised Administrator/Co Ordinator to join our dynamic \& growing team! This role will be based full time in our head office in Palmerstown House Estate

Duties and Responsibilities of this role include the following:

• Acting as the first point of contact for all incoming calls to the residential department.


• Deal with tenant queries, complaints, letting enquiries etc.


• Log maintenance issues on the company's software for our maintenance team to address.


• Ensuring new tenants are correctly entered into the system with respect to their lease dates.


• Liaising with tenants \& third\-party contractors and outside service providers.


• Taking incoming residential tenants calls and passing on the information to the appropriate person internally.


• Advise the Property Managers of any accidents, incidents or matters likely to result in an insurance claim.


• Updating property schedules for quarterly reports.


• Keeping up to date on current legislation and how it impacts landlords and tenants.


• Resolving customer account queries.


• Any department tasks required by your team leader.


• Ensure the company code of conduct and team handbook are adhered to.


• Ensure all standard policies and procedures are adhered to in relation to all internal and external business dealings.


• Assisting the team with mail drops to sites in relation to maintenance and other issues.


• Registering/renewing tenancies with the RTB.


• General administration support to the Property Managers.

• Strong interpersonal and communication skills are essential to succeed in this role as it will involve interaction with various key internal and external stakeholders.


• Ability to demonstrate excellent attention to detail, logical decision making and have a hands\-on approach.


• A person with the confidence to develop and implement initiatives, problem solve, and deliver effective solutions.


• Strong interpersonal and communication skills (written and verbal).


• Pro\-active, self\-starting ability to work on own initiative and within a team environment.


• Proven track record of organisational skills and attention to detail.


• A dynamic approach to achieving continuous improvement.


• Excellent problem solving and time management skills.


• Proficiency in MS Excel, Word, and Outlook.


• Previous experience working in property is beneficial but not a requirement.

• Negotiable Salary.


• Free onsite parking.


• Reduced overnight stays at Comer Group Hotels managed properties.


• Discounted rates at Comer Group Hotels managed leisure and spa facilities.


• Access to a driving range \& golf course.


• Discounted meals at the bar \& restaurant on site.

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