Administrator

Administrator
Location: Working in our Paisley Offices (PA1 1EA)
Salary: £25,433 per annum
Hours: 35 per week (Monday to Friday. Typically, 9am \- 5pm, but willing to discuss flexibility around start/finish times)
Contract Type: Permanent

Do you have great customer service skills? Would you love to be part of our dedicated Shared Services team, helping deliver first\-class administrative support? If so, then we might have the job for you!

A day in the life of our Administrator:

• Facilities and Front of House: Overseeing mailroom operations to ensure secure and efficient handling of all correspondence. Leading reception services, managing supplies, deliveries, and visitor interactions to maintain a professional and receptive front\-of\-house experience. Coordinating meeting room usage and proactively resolving facilities issues.


• Customer Service: Providing a customer focused approach to resolving day\-to\-day service issues and escalations. Working closely with different internal and external stakeholders as a central point of consistent contact.


• Operational Support Services: Owning the full lifecycle of ID card management. Delivering and overseeing document services (printing, scanning etc). Managing administration and fleet correspondence.


• Fleet Administration Support: Completing driver licence checks and recording / distributing fines and other statutory penalty notices. Distribution of log\-books. Scheduling vehicles for servicing, maintenance or repair.

To be a successful Administrator:

• You'll need excellent interpersonal and communication skills and have experience of working within an administrative environment.


• You have experience in a support or administrative role in an office environment.


• You're motivated and highly organised. You've meticulous attention to detail whilst dealing with high volumes of customer activity.


• You’re experienced in managing your own time and workload, and responding to, and prioritising a range of competing demands.


• You're a competent IT user with ability to use online systems (particularly Microsoft 365\).


• You can collect and record a range of information e.g. statistics, user feedback.

Interested? Closing date for applications is 23:59 on Tuesday 16th June 2026. Interviews expected to take place during week commencing Monday 29th June 2026\.

In return for your commitment and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) \+ option to buy 5 extra days (per annum).


• Pension scheme: Up to 6% contributory pension.


• Learning \& Development: A range of career \& learning opportunities.


• Discounts: Blue Light Discount Card, Tickets for Good \& employee benefits platform.


• Wellbeing: Peer Supporters, CiC (EAP) \& Headspace App.


• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders

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