Administrative Assistant

WE’RE HIRING! \| Administration Assistant – Dispensary \& Switchboard

Nantwich Farm Vets is looking for an enthusiastic, organised and professional Administration Assistant to join our friendly support team.

We are a dedicated farm\-only veterinary practice, with 20 experienced vets working with farming customers across Cheshire, Shropshire, Staffordshire and North Wales. Our 9\-strong support team plays a vital role in providing the professional, responsive service our clients rely on.

Based just outside Nantwich, Cheshire

• This is a full\-time, 35\-hour per week position, Monday to Friday.


• 8:00am–5:00pm, with a 1\-hour unpaid lunch break


• One day per week: 8:00am–11:00am


• Saturday rota: approximately 8 Saturdays per year, working 8:30am–1:30pm


• 25 days’ annual leave plus Bank Holidays


• Salary dependent on experience

About the role This is a varied and busy position, with the successful candidate working on a rota between our Dispensary and Switchboard (Radio Room).

In the Dispensary, you will:

• Welcome farming clients and deal confidently with enquiries


• Process and fulfil veterinary medicine orders


• Manage stock levels and place daily supplier orders


• Receive, check and track deliveries


• Ensure veterinary medicines are stored correctly, including daily fridge temperature checks


• Take payments by phone, online and face\-to\-face


• Package and send biological samples to laboratories


• Provide general administrative support, including filing and photocopying

In the Radio Room, you will:

• Be the main point of contact for our farming clients by telephone


• Communicate with our vets by telephone and radio


• Manage diaries and coordinate farm visits


• Handle emergency calls and forward\-plan appointments


• Receive medicine orders from vets and farmers

You’ll also provide wider administrative support, including coordinating medicine deliveries, updating our electronic billing system (RoboVet), supporting cattle TB testing and product exports, and processing laboratory results.

What we’re looking for We’re looking for someone who is:

✔ Friendly, professional and confident communicating face\-to\-face and over the phone

✔ A strong team player who enjoys working in a busy environment

✔ Computer literate, with good Microsoft Office and Google skills

✔ Highly organised with excellent attention to detail

✔ Reliable, punctual and flexible

✔ Comfortable working with changing priorities and shift patterns

Previous experience using a CRM system would be useful, but full training will be provided. Familiarity with agricultural terminology and local geography is essential.

If you’re looking for a varied administrative role where you can become an important part of a friendly team and work closely with both farming clients and veterinary professionals, we’d love to hear from you!

To apply or find out more, please get in touch.

Job Type: Full\-time

Pay: £23,500\.00 per year

Benefits:

• Company events


• Company pension


• Employee discount


• Free parking


• Health \& wellbeing programme


• On\-site parking


• Private medical insurance

Work Location: In person

This listing is from Indeed. View original listing ↗