Admin Support Assistant

We are seeking a dedicated and detail\-oriented Admin Support Coordinator to join our team to initially cover maternity leave. This role may have the possibility to become permanent at the end of the contract in April 2027\.

This role is essential in ensuring smooth operations within the organisation by providing administrative support to the residential and day services, as well as coordinating various daily tasks. The ideal candidate will have experience with support or care work, possess strong organisational skills and have a proactive approach to problem\-solving, making them a key asset in our daily operations.

Start Date: Immediate after notice period

Hours per week: Initially 24 p/w (3 days) with a 30 minutes unpaid lunch break

Hourly rate: £13\.45 p/h

Responsibilities

• Provide comprehensive administrative support to the team, ensuring efficient workflow


• Be a key holder and open and close our head office daily


• Manage data entry tasks with accuracy and attention to detail


• Report weekly KPI’s to the Senior Management Team as requested


• Maintain organised records and files, both electronic and physical


• Handle incoming phone calls with professionalism, demonstrating excellent phone etiquette


• Provide day to day support to the Senior Management Team


• Assist in the preparation of reports and documentation using various systems


• Coordinate schedules, appointments, and meetings for team members


• Support financial processes by managing invoices, petty cash, and basic bookkeeping using Xero


• Collaborate with various departments to facilitate communication and project coordination


• Understand and participate in supporting service users during times of high annual leave, sickness absence and any emergency situations that might arise e.g. adverse weather conditions, unexpected unauthorised absences, unforeseen circumstances


• Be self\-motivated and flexible, with a willingness to participate in an on\-call system for out of office hours


• Assist the Operations Manager with tasks such as arranging meetings, monitoring rotas, checking incoming paperwork and liaising with Learning Disability Nurses when appropriate


• Maintaining head office stock, cleanliness and general appearance


• Providing a warm and friendly welcome to visitors, following visitor protocols and providing hospitality


• Completing weekly and monthly fire and health and safety checks


• Assist our HR with holidays, sickness, disciplinaries, interviews, and minute taking

Skills

• Proficient in computerised systems


• Preferably have a background in support services


• Must be a driver with access to own vehicle


• Experience in data entry with a keen eye for detail


• Excellent phone etiquette and interpersonal skills for effective communication


• Extremely well organized, excellent planning and prioritising ability with high attention to detail


• Able to manage multiple tasks efficiently


• Familiarity with clerical duties and office management practices


• Basic knowledge of Xero or similar accounting software is advantageous


• Ability to type quickly and accurately, ensuring timely completion of tasks


• A proactive attitude towards administrative challenges, with a willingness to learn and adapt


• Relevant qualification, such as Business Studies or Social Care – Desirable

If you are passionate about providing exceptional support and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as an Admin Support Coordinator.

Pay: £13\.45 per hour

Expected hours: 24\.0 per week

Benefits:

• Company events


• Free parking


• On\-site parking

Work Location: In person

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