Account Manager

We're a trade\-only wide format print company based in Hull. Our clients are in companies within the signage, event, exhibition and design space. It's a fast paced environment where jobs are often last minute and a multitude of things can go wrong. It will be your responsibility to make sure jobs run as smoothly as possible and if there are any issues they're put right so the client has no idea and they receive the prints they asked for when they asked for them.

The role is a full\-time, on\-site position based in Kingston Upon Hull. It involves managing a portfolio of trade clients, serving as the primary point of contact, and ensuring projects run smoothly from initial enquiry through to delivery. Day\-to\-day tasks include preparing quotes, processing orders, coordinating with production teams, and tracking project timelines. The Account Manager will handle customer queries, resolve issues, and proactively identify opportunities to grow accounts and cross\-sell services across the company. The role also requires maintaining accurate records, updating internal systems, and collaborating with colleagues to consistently deliver high\-quality service and meet client expectations.

Ideally we want someone from a print background that understands wide format products, knows the difference between UV and dye\-sub and can tell the difference between foamex and dibond.

It's essential you have:

· Client relationship management and account management skills, with the ability to build trust, understand client needs, and maintain long\-term partnerships.

· Project coordination and organisational skills, including managing multiple orders, schedules, and deadlines in a fast\-paced production environment.

· Strong communication and interpersonal skills, with confidence in handling phone,

email, and in\-person interactions with trade clients and internal teams.

· Basic sales and commercial awareness, including experience preparing quotes, negotiating within agreed parameters, and identifying opportunities to grow accounts.

· Attention to detail and problem\-solving skills, ensuring accurate specifications, error prevention, and effective resolution of issues as they arise.

· Proficiency with office and MIS software (e.g., email, spreadsheets, quoting systems), and the ability to quickly learn internal tools.

· Experience in print, signage, events, display, or related visual communications industries is highly beneficial.

Pay: £27,000\.00\-£35,000\.00 per year

Benefits:

• Cycle to work scheme


• Free parking


• On\-site parking

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