Account Manager
Permanent, Full Time, Monday to Friday, 8\.30am 5\.00pm
About Us
Oadby Plastics is a leading plastics manufacturer with over 50 years of experience, built on a strong commitment to both our people and sustainability.
We pride ourselves on being a business that genuinely values and invests in its employees, offering a positive and supportive working environment where everyone feels empowered to do their best work.
Our Swindon branch reflects the core values that define Oadby Plastics: Attitude, Behaviour, and Culture. These values shape how we work together and how we support our customers every day. Guided by our vision of Customer Service Excellence, we provide a modern, well equipped environment where professionalism and collaboration thrive.
At Oadby Plastics, we believe our people are at the heart of our success. Were proud to offer a workplace where individuals are supported, developed, and encouraged to grow as part of a stable, forward thinking business.
What you will be doing
Working as part of the sales team, the Account Manager plays a key role in managing customer relationships and delivering a high standard of service across key and standard accounts. Youll take ownership of your accounts, ensuring orders run smoothly, issues are resolved quickly, and opportunities for growth are identified.
You day to day responsibilities include: \-
- Managing customer enquiries, processing orders and ensuring accurate, timely communication throughout.
- Preparing quotes, negotiating within agreed guidelines and ensuring orders are delivered successfully.
- Building and maintaining strong, long term customer relationships, identifying opportunities to upsell and grow accounts.
- Working closely with production, logistics and internal teams to meet customer requirements and resolve any issues.
- Monitoring account performance and ensuring high levels of customer satisfaction are consistently achieved.
- Managing account revenue performance, working towards agreed KPIs and identifying opportunities to drive growth and profitability.
Were looking for someone who is confident managing customer relationships and thrives in a fast paced environment. Youll be organised, proactive and commercially aware, with the ability to balance customer needs with business goals. Strong communication skills and a collaborative approach are key to success in this role.
To be successful in this role, youll need the following: \-
- Experience in account management, customer service or sales order processing.
- Strong communication and negotiation skills, with the ability to build and maintain relationships.
- Good organisational skills and attention to detail, with the ability to manage multiple priorities.
- Confidence using computer systems, including Microsoft Office (Outlook, Word and Excel).
- A proactive, adaptable approach and the ability to work independently and as part of a team.
- Salary \- £30,000\+ depending on experience
- Company profit share scheme
- Hours Monday to Friday 8\.30am 5\.00pm
- Pension
- Annual leave \- 30 days holiday (including bank holidays) rising with length of service
- Life assurance
- Free car parking
- Enhanced Maternity \& Paternity
- Long service awards
- Free eye tests
- Employee referral scheme
- Training and development opportunities
- Wellbeing benefits: Employee Assisted Programme, 24\-hour GP access, Charity events/fundraisers
You may also be interested in or have experience/skills in the following: Warehouse Operative, Goods Out, Forklift Driver
*Please submit your CV without delay to avoid disappointment; we may close vacancies if we receive a sufficient number of completed applications. For any candidates being recommended by our current employees, you must apply directly through our website and stipulate the referring employee.*
This listing is from indeed. View original listing ↗