Account Manager
Nottingham
Full-time
This listing is from Indeed
Overview
Join our dynamic team as an Account Manager and become a vital link between our organization and our valued clients. In this energetic role, you will drive customer satisfaction, foster long\-term relationships, and ensure the seamless delivery of our services. Your proactive approach and excellent communication skills will empower you to manage multiple accounts effectively, identify new opportunities, and contribute to our company's growth. This paid position offers a fantastic chance to develop your sales expertise and customer service skills in a fast\-paced environment.
Duties
- Build and maintain strong relationships with existing clients through regular communication and personalized service
- Negotiate contracts, renewals, and service agreements to maximize client satisfaction and company profitability
- Identify opportunities for upselling or cross\-selling additional products or services aligned with client needs
- Coordinate with internal teams to ensure timely delivery of solutions and resolve any client issues promptly
- Conduct B2B (business\-to\-business) sales activities, including presentations, product demonstrations, and negotiations
- Manage client accounts efficiently using IT tools, maintaining accurate records of interactions and transactions
- Drive customer engagement by providing exceptional service, addressing inquiries, and offering tailored solutions
- Proven experience in B2B sales or account management, demonstrating success in building client relationships
- Strong negotiation skills with the ability to influence decision\-making positively
- Excellent communication skills in English, both verbal and written, to articulate ideas clearly and persuasively
- Familiarity with IT systems and software used for customer relationship management (CRM) is preferred
- Demonstrated time management and organizational skills to handle multiple accounts simultaneously
- Valid driving license with a clean driving record for client visits or meetings as required
- Customer service orientation with a proactive attitude toward problem\-solving and client satisfaction
Pay: £30,000\.00\-£40,000\.00 per year
Benefits:
- UK visa sponsorship
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