Account Manager - MHI Direct - Manchester

MHI Direct Account Manager (Maternity Cover – Fixed Term Contract)

Beijer Ref UK Limited

Location \- Manchester

Beijer Ref UK is a leading refrigeration and air conditioning wholesaler, with 40 branches throughout the UK and Ireland. We are committed to delivering exceptional service, high\-quality products, and industry\-leading support across the UK and Ireland.

We are looking for an MHI Direct Account Manager to join our MHI Direct team on a fixed\-term maternity cover basis. In this role, you will support the growth of our MHI product range by building strong relationships with contractors, handling enquiries and quotations, and delivering a responsive and professional customer experience.

This role is key to helping us increase customer engagement and drive repeat business by ensuring customers receive a reliable, accurate and consistent service every time.

Key Responsibilities

• Process customer enquiries and prepare accurate quotations


• Proactively follow up quotations to secure orders and gain feedback


• Build and develop strong customer and internal relationships


• Promote MHI products (Splits, VRF and Saf Ventilation) primarily via telephone


• Maintain accurate records of customer activity using CRM systems (3DD and D365\)


• Develop product knowledge and understanding of applications and suitability


• Achieve agreed KPIs and sales targets within your assigned region


• Proactively contact a minimum of 15 customers per day

• Strong communication skills with the ability to engage professionally with customers and colleagues


• Highly organised with the ability to manage multiple tasks


• Excellent attention to detail when preparing quotations


• Proactive, motivated and customer\-focused approach


• Ability to work effectively within a team environment


• Willingness to learn and develop technical and commercial knowledge


• Confidence using IT systems including Microsoft Office and CRM platforms


• Resilient with the ability to work in a fast\-paced environment

• Competitive salary


• 25 days holiday, increasing with length of service


• Pension scheme and life assurance


• Employee Assistance Programme


• Supportive, collaborative and values\-driven working environment

We live by our values every day – committed, united, engaged and straightforward. They guide how we work, make decisions and support each other and our customers.

About You

You will be a proactive and customer\-focused individual who enjoys building relationships and solving customer queries. You will thrive in a busy environment, take ownership of your work, and contribute positively to team performance.

If you are motivated to develop your career in a technical sales environment and deliver excellent customer service, we would love to hear from you.

Apply

Please submit your CV.

We are an equal opportunity employer and welcome applications from all qualified individuals.

Pay: £26,530\.00 per year

Benefits:

• Company pension


• Cycle to work scheme


• Free parking


• Health \& wellbeing programme


• Life insurance


• On\-site parking

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