via Indeed · 9 October 2026 ·today

Account Manager

Encompass Print
Ilkeston Full-time
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We are seeking a proactive, relationship\-driven Account Manager to join our growing team. This role is ideal for someone who combines excellent client management skills with a good understanding of print management and a desire to develop their career within a growing business.

The successful candidate will be responsible for managing client relationships, identifying growth opportunities, coordinating print \& direct mail campaigns and supporting elements.

This role offers an opportunity for the successful candidate to develop their skills, take greater ownership of key client accounts and progress within the business.

Main Duties and Responsibilities

  • Provide a proactive service to clients and liaise with suppliers to ensure products/services are delivered on time.

  • Undertake post\-project debriefing to collate campaign feedback to improve on future projects and maximise opportunities.

  • Checking workflow with a keen eye to ensure a high level of accuracy.

  • Be willing to undertake any relevant training/qualifications that will assist you in the implementation of your duties.
Person Specification
  • Client\-focused, personable and diligent.

  • Out\-of\-the\-box thinker, always looking for new ways to improve and give value to clients.

  • Excellent communicator, both written and verbal
Qualifications
  • Good standard of education to include GCSE Maths and English at grade C or above (or equivalent).
Experience In
  • Experience in the printing and/or print management industry.

  • Microsoft Office package (including Word, Excel and Outlook).

  • Direct client support.
Skills In
  • Communication to a high standard, both verbal and written.

  • Dealing professionally and confidently with people at all levels, both internally and externally to the organisation.

  • Decision making and planning within tight timescales.
Job Type: Full\-time

Pay: £28,000\.00\-£33,000\.00 per year

Work Location: In person

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