via indeed · 12 June 2026 ·2 days ago

Account Manager

Apt Talent
London Full-time
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Role: Account Manager

Location: Euston

Hours of Work: Monday to Friday

What’s on offer:

  • Bonus Scheme

  • Holiday Allowance 25 days plus bank holidays.

  • Sickness Scheme

  • Pension enrolment after 3 months service

  • Wellbeing 360

Job Description:

The Account Manager will spearhead the strategic and operational leadership of Hard FM services across the contract. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.

Key Responsibilities

  • Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance

  • Lead a team of technical and operational professionals, ensuring optimal workforce performance and development

  • Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)

  • Develop, monitor, and report on KPIs and SLAs

  • Manage financial performance: budget control, forecasting, cost\-saving initiatives

  • Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions

  • Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality

  • Oversee planned preventative maintenance (PPM) programs and reactive works delivery

  • Lead on mobilisation and transition of new contracts when applicable

Skills \& Experience
  • Proven leadership experience in FM, preferably in the education sector

  • Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4\+, or equivalent)

  • Strong understanding of health \& safety regulations, compliance standards, and asset lifecycle management

  • Excellent financial acumen and contract management skills

  • Strategic thinker with ability to lead multi\-disciplinary teams

  • Exceptional stakeholder management and communication abilities

  • Familiarity with CAFM systems and industry best practices

Qualifications
  • Degree or equivalent experience in Facilities Management, Engineering, or a related field

  • IOSH / NEBOSH certification (preferred)

  • Membership of a relevant professional body (e.g. BIFM, CIBSE)

This listing is from indeed. View original listing ↗

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