Account Manager
Access North is on the lookout for an Account Manager to join our team!
Are you an experienced Account Manager with a background in facilities management or working at heights? Access North, a well\-established family\-run business specialising in safety and accessing hard\-to\-reach places, is looking for a passionate team player to join us near Huddersfield.
About the Role
You'll be managing both new and existing client relationships whilst working closely with our technical team to deliver projects on time and within budget. This hybrid role combines account management with business development, project management, and ensuring we meet our SLAs and KPIs.
What You'll Do
- Nurture existing client relationships and develop new business opportunities
- Work alongside our technical team on project delivery and strategic planning
- Handle quoting, estimating, and job costing
- Manage projects ensuring on\-time delivery, budget control, and accurate costing
- Deliver well\-rounded projects whilst meeting SLAs and KPIs
- Foster a culture of trust, diligence, and collaboration
- "Jump in" whenever needed as part of our close\-knit tea
- 4\+ years account management or client\-facing experience
- Essential: Facilities management, working at heights, or construction background
- Strong people and management skills
- Exceptional communication and negotiation abilities
- Experience with Google Workspace, Hubspot (CRM), Asana, SafetyCulture, and Apple Macs
- Natural problem\-solver who can work on their own initiative
- Must live within 45 minutes commute of Huddersfield
- Tech\-savvy with cloud\-based tools and willing to adapt to new software
Someone with integrity who thrives in a small, collaborative team environment. You'll be:
- Detail\-oriented with immense pride in your work
- Organised and able to multitask effectively
- Accountable and able to work to deadlines under pressure
- A clear communicator who values punctuality and takes ownership
- Ready to step outside your comfort zone and embrace challenges
- Eager to grow, learn, and ask questions
- A critical thinker who can assess situations and solve problems creatively
- Maybe even someone with a love for the outdoors \- rock climbing, hiking, or exploring!
- Communicates with clarity and warmth – Whether it’s with your team or clients, you know how to get your message across effectively.
- Values punctuality – You respect others’ time and take pride in being reliable.
- Takes ownership – You’re conscientious, detail\-oriented, and committed to doing your best work.
- Brings energy and initiative – You don’t wait for instructions; you take action and look for solutions.
- Embraces technology/ai – You’re comfortable using digital, cloud\-based tools to work efficiently.
- Is eager to grow – You’re curious, open to learning, and never afraid to ask questions.
- Thinks critically – You can assess situations, make informed decisions, and solve problems creatively.
- Has an eye for detail – You notice the little things that make a big difference.
- Stays cool under pressure – You’re organised, thorough, and can handle challenges with confidence.
- Is ready to step outside their comfort zone – You see challenges as opportunities and thrive on personal growth.
- Maybe even has a love for the outdoors \- whether it’s rock climbing, hiking, walking or just exploring new places!
- Family\-run business that puts people and purpose first
- Workplace centred on safety, growth, and well\-being
- Supportive team that listens, collaborates, and has your back
- Varied, challenging work in a creative and fast\-paced environment
- Opportunities to make a real impact and grow your career
- Friendly, fun, and growing team that values your development
Apply now and start your journey with Access North!
Job Type: Full\-time
Pay: £32,001\.00\-£37,500\.00 per year
Benefits:
- Company pension
- Flexitime
- Free parking
- On\-site parking
- Work from home
- Account management: 4 years (required)
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