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via indeed · 26 June 2026 ·3 days ago

2nd/3rd Line Support Engineer

Cloud IT

Watford Full-time Remote

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2nd \\ 3rd line Support Engineer

We are a managed IT service provider based in Watford, Hertfordshire and we are looking for an experienced 2nd \\3rd line IT support engineer to join our support team.

You will become part of dynamic team and will be expected to have solid experience in a IT support role. You will provide IT support to external clients from varied industries. You will be providing support for Windows Servers, Active Directory, Microsoft Exchange in wide variety of IT environments.

Your role will include the below (but not be limited to)

· Proactive monitoring of IT systems

· Helpdesk and incident management

· Providing onsite and remote support

· User, PC and server configuration

· Router/Firewall configuration and troubleshooting

· System checks including backup and antivirus monitoring and reporting

The successful candidate will have a broad technical background and experience in the following skills:

· Active Directory on Windows Server 2016 and upwards

· Powershell scripting

· Microsoft SharePoint

· Microsoft Office 365

· Remote Desktop Servers

· Windows 11 Desktop OS Support

· Networking protocols including TCP/IP

· Backup application and monitoring.

You must have the ability to demonstrate excellent communication skills and the ability to deal with problems and technical issues in a pressurised and time\-sensitive environment. Ideal candidate must have motivation to excel in all areas and willingness to learn new technologies.

You are also required to have a driving license.

You must be eligible to work in the UK when applying for this position. We do not sponsor candidates who are not already allowed to work in the UK.

Required Experience:

IT Support: 3 years or more. \* *Only Applicants with the above skill set and experience of 3 years will be considered.*\*

Working hours: Monday to Friday 9:00am to 6:00pm

Job Type: Full\-time

This is a 5 day a week office based job

Job Type: Permanent

Pay: £32,000\.00\-£34,000\.00 per year

Benefits:

On\-site parking

Application question(s):

Do you require a PSW work visa to work in the UK ?

Are you able to commute to place of work which is Watford WD24 7ND ?

Experience:

IT Support: 4 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

This listing is from indeed. View original listing ↗

2nd/3rd Line Support Engineer

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