Global Customer Supply Chain Co-ordinator

Global Customer Supply Chain Co\-ordinator

£30,000 – £35,000 per annum \| Watford \| Full\-time, Permanent \| Office\-based

Build your career in a growing global business where your contribution matters

Kromachem Ltd is a successful, independently owned family business supplying raw materials to customers across Europe, the US and global markets. As we continue to grow, we are looking for a dynamic, organised and ambitious Global Customer Supply Chain Co\-ordinator to join our friendly Watford team. This is a great opportunity to develop your career in a close\-knit, supportive business where people know each other, your contribution will be valued, and the right person can gain broad experience across sales, purchasing, stock management and global supply chain while making a real impact.

THE ROLE

Reporting directly to our Head of Global Customer Operations, you will play an important role in supporting our global sales operation and ensuring our customers receive a consistently high level of service.

Your responsibilities will include:

· Processing global sales orders accurately and efficiently.

· Dealing with customer queries by email and telephone.

· Preparing Certificates of Analysis and Commercial Invoices for customer orders.

· Creating and sending customer invoices.

· Maintaining customer price lists and ensuring information is kept accurate and up to date.

· Liaising with third\-party warehouses to ensure stock levels are correct and customer delivery dates are met.

· Liaising with freight forwarders to obtain quotes and organise international and domestic shipments.

· Preparing sales and stock reports as required.

· Working closely with our global sales and purchasing teams.

· Providing support across the wider business as required.

· Building strong working relationships with colleagues, customers and external partners around the world.

ABOUT YOU

We are looking for someone who is proactive, enthusiastic, highly organised and keen to learn, with excellent attention to detail and pride in getting things right. You'll need to be an excellent communicator, comfortable working with different people and able to manage competing priorities.

You don't need to have previous experience within our industry. What's most important is that you have the right attitude, a willingness to learn and the ambition to develop.

Ideally, you will have:

· Previous experience in a customer service, sales administration, supply chain or similar role.

· Experience using an ERP system.

· Good working knowledge of Microsoft Office, email and the internet.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.

· The ability to manage multiple tasks and priorities.

· A positive, flexible and can\-do attitude.

· An interest in developing a career within an international business.

INTERESTED?

If you're looking for your next challenge and believe you have the enthusiasm, organisation and attitude to make this role your own, please apply with your CV.

Job Types: Full\-time, Permanent

Pay: £30,000\.00\-£35,000\.00 per year

Benefits:

• Company pension


• Free parking


• On\-site parking

• ERP systems: 1 year (required)


• Customer service: 1 year (required)

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