Xero Trainer / Consultant

Robert Half Technology are assisting a UK market-leading legal organisation in their search for a Xero Trainer / Consultant to join on an initial 3-6 month contract basis.

The Xero Consultant will play a key role in leading client onboarding, migrations, and ongoing optimisation of the Xero platform. This is a client-facing position requiring both strong technical expertise and the ability to deliver training and scalable solutions.

Responsibilities:

• Leading end-to-end Xero implementations and migrations, ensuring a smooth and structured onboarding experience


• Advising clients on Xero best practices, workflows, and effective platform usage


• Designing and delivering Xero training for internal teams, including Customer Success, Onboarding, and Operations


• Acting as the escalation point for complex Xero-related queries from internal teams


• Troubleshooting and resolving advanced issues across Xero, including integrations and workflows


• Identifying recurring issues and proactively improving processes, documentation, and training materials


• Creating scalable resources (e.g. guides, videos, FAQs) to reduce repeat queries


• Collaborating with Customer Success and Operations teams to improve client experience and operational efficiency

Profile:

The successful Xero Consultant will have proven experience implementing and supporting Xero in a client-facing environment.

• Demonstrable experience leading Xero implementations, migrations, and client onboarding


• Xero certification or equivalent deep, hands-on experience is essential


• Strong track record of implementing Xero for small business clients


• Experience supporting clients through full Xero setup and migrations from legacy systems


• Ability to troubleshoot and resolve complex Xero-related issues


• Experience delivering structured training to internal or external stakeholders


• Excellent communication skills, with the ability to explain complex concepts clearly


• Proactive and solutions-oriented mindset, with the ability to identify patterns and implement scalable improvements

Contract:

• Initial 3-6 month contract


• Initially 5 days onsite converting to 3 days based in London


• Competitive day rate

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

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