Workshop Production Manager
Position: Workshop Manager (Full\-Time, Permanent)
Location: Unit 27\-28 Aberaman Industrial Estate, South Wales (on\-site)
Salary: £30,000 – £36,000 depending on experience
Reports To: Directors
Manages: Approximately 8 workshop staff
Hours: 40 hours per week, Monday to Friday (standard). Saturday overtime during peak periods. Key Holder position.
About us
The Blackened Teeth is a British gothic home decor brand founded in 2018\. We design and hand\-make resin and plaster pieces \- statement lighting, sculptural wall pieces, mirrors, and ornaments \- for a substantial international audience. Everything is made in\-house at our Aberaman workshop, where craftsmanship and detail come first.
The role
We're looking for a Workshop Manager to take ownership of our production floor and lead a team of around 8 makers across casting, finishing, assembly, and dispatch. This is a hands\-on leadership role, not a desk job. You'll be on the floor, running the day\-to\-day, improving how we work, and holding the team to the quality standards our brand is built on.
You'll work closely with the Directors to keep production aligned with deadlines, budgets, and launches.
What you'll be responsible for
- *Leading the team:* Allocating daily work, running briefings, supporting and developing staff, addressing performance directly, and championing a positive, accountable workshop culture. You'll also support hiring and onboarding for new production and dispatch staff.
- *Productivity and KPIs:* Setting daily, weekly, and monthly targets and working with the Directors to define KPIs covering output, fulfilment, error rates, quality, downtime, and waste. Running end\-of\-day round\-ups and weekly reviews, identifying bottlenecks, and acting on them.
- *Workflow and scheduling:* Managing the production schedule across all product lines, prioritising around launches and order demand, and keeping seasonal stock at par. Liaising with Customer Service when timelines or capacity shift.
- *Stock control* Weekly stock checks, ordering materials to budget through approved suppliers, checking deliveries, and managing supplier relationships.
- *Health, safety, and housekeeping:* Owning H\&S compliance across the workshop — COSHH, PPE, risk assessments, fire safety, manual handling. Maintaining records for inspections and audits, ensuring daily housekeeping and weekly deep cleans are completed and logged.
- *Quality assurance:* Upholding finishing standards, catching defects early, overseeing final QC, and reducing rework.
- *Process and improvement:* Building and maintaining SOPs for key tasks, mapping workflows, removing duplicated effort, and working toward Lean Manufacturing standards. Monitoring production costs and proposing efficiency upgrades.
- *Equipment:* Scheduling maintenance, keeping logs, and ensuring tools and machinery are safe, efficient, and properly cared for.
- *Reporting:* Regular reports to Directors on performance, KPIs, stock, and ongoing issues. Keeping HR documentation current and communication flowing between leadership and the floor.
- *Sustainability:* Reducing waste, offcuts, and energy use, and supporting more sustainable sourcing and packaging.
Essential:
- Experience managing a hands\-on workshop, production, or manufacturing environment
- Strong people management \- confident, calm, professional
- Highly organised, with a high level of attention to detail
- A practical mindset: you own and solve problems rather than escalate them
- Comfortable with the digital tools needed to track KPIs, schedules, and stock
- Small\-batch or artisan manufacturing experience
- Experience with resin, casting, finishing, or assembly
- A track record of improving workflows or production efficiency
Pay: £30,000\.00\-£36,000\.00 per year
Benefits:
- Employee discount
- On\-site parking
- Private medical insurance
- Store discount
- Please note: A cover letter is required to apply for this position. Applications submitted without a covering letter will not be reviewed.
- How many years of experience do you have managing a workshop, production, or manufacturing team?
- Do you have hands\-on experience with resin, casting, mould\-making, or finishing?
This listing is from Indeed. View original listing ↗