Warehouse Operative

Overview

Temp Warehouse & Stores Operative is responsible for ensuring the smooth and efficient handling of all warehouse operations, including order fulfilment, stock handling, quality control, and goods-in/goods-out processes. This role requires exceptional attention to detail, strong IT capability, and a commitment to delivering excellent customer service.

The successful candidate will ensure all warehouse activities are completed accurately, safely, and to a high standard of quality, while maintaining an organised and compliant working environment.

Key Responsibilities

Order & Stock Management

• Process customer and internal orders via the ERP system.


• Receive deliveries from suppliers and verify incoming stock.


• Pick, pack, assemble, and dispatch orders with accurate documentation.


• Process and prepare medical kit requests.


• Inspect incoming kits for accuracy and quality.


• Maintain accurate stock inventory and ensure records are up to date.

Quality Control & Compliance

• Inspect incoming medical devices and components


• Maintain quality control data, inspection logs, and batch documentation.


• Carry out routine warehouse and production audits in line with SOPs and GMP.

Operational & Cross-Functional Support

• Provide excellent customer service and resolve queries professionally.


• Liaise with sales representatives regarding usage for surgical cases.


• Assist sales staff with product queries and support new operational rollouts.


• Collaborate with cross-functional departments (Customer Service, QA/RA, Sales, Finance, etc.).


• Monitor and manage personal email inbox.


• Work flexibly across multiple operational areas when needed.

Professionalism & Teamwork

• Lead by example and promote strong team engagement.


• Maintain a tidy, organised, and safe warehouse environment.


• Proactively manage workload and take initiative in problem-solving.

Essential Skills & Experience

• Strong IT skills and proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and digital documentation tools.


• High level of attention to detail and accuracy.


• Excellent verbal and written communication skills.


• Strong customer service skills with a professional telephone manner.


• Ability to work independently and as part of a small team.


• Highly organised, with the ability to prioritise competing tasks.


• Problem-solving capability and proactive approach to workload.


• Ability to work flexibly with varying levels of workload.


• Evidence of contributing to continuous improvement initiatives.


• Commitment to quality, productivity, and team engagement.


• Solid administrative skills.

Highly Desirable

• Experience in the medical device industry, particularly handling sterile and non-sterile implantable products.

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