Warehouse manager - E-commerce Freight

We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. The successful candidate will be responsible for ensuring efficient warehouse performance, maintaining compliance standards, implementing operational improvements, and leading a team to achieve high levels of productivity, accuracy, and customer service.

This role requires a hands-on manager with strong freight and warehouse experience, excellent systems knowledge, and a proactive approach to process improvement.

Key Responsibilities

• Manage the day-to-day operation of the warehouse, ensuring goods are received, stored, picked, packed, and dispatched accurately and efficiently.


• Ensure full compliance with ETSF requirements, customs procedures, and relevant regulatory standards.


• Lead, motivate, and develop warehouse staff, promoting a culture of accountability, safety, and continuous improvement.


• Implement and improve warehouse processes, systems, and operational procedures to enhance efficiency and service levels.


• Oversee stock control, inventory accuracy, and warehouse housekeeping standards.


• Utilise Warehouse Management Systems (WMS) and scanning technology to maximise operational performance and traceability.


• Monitor KPIs and operational performance, identifying opportunities for improvement.


• Ensure compliance with Health & Safety legislation, conducting regular audits, risk assessments, and staff training where required.


• Work closely with freight, transport, customer service, and management teams to ensure smooth operational flow.


• Manage warehouse resources effectively, including labour planning and equipment utilisation.


• Produce operational reports and performance data for senior management.

• Proven experience as a Warehouse Manager, ideally within a freight, logistics, distribution, or e-commerce environment.


• Strong knowledge and practical experience of ETSF operations and compliance requirements.


• Experience working within an e-commerce fulfilment environment.


• Counterbalance Forklift Licence (B1) essential.


• Good understanding of Health & Safety legislation and warehouse best practices.


• Experience using Warehouse Management Systems (WMS) and barcode scanning technology.


• Strong ICT skills, including Microsoft Office and warehouse operational systems.


• Demonstrable experience implementing new processes, systems, and operational improvements.


• Excellent organisational, leadership, and communication skills.


• Ability to manage multiple priorities within a fast-paced environment.


• Strong problem-solving and decision-making abilities.

• Counterbalance Forklift Licence B2.


• IOSH, NEBOSH, or equivalent Health & Safety qualification.


• Customs, bonded warehouse, or international freight experience.


• Experience managing change projects and warehouse system implementations.

This listing is from Reed. View original listing ↗