Volunteer Communications Expert

Join Our Lifesaving Volunteers

Volunteer Communications Expert

Full Role Description: Volunteer Communications Expert \- Role Description

*If the links on this advert do not work, you can access them through our website: www.theairambulanceservice.org.uk.*

Location: Rugby, Warwickshire

Hours: Flexible

As a Volunteer Communications Expert, you will play an important role in helping our Air Ambulance Service share the stories, impact, and lifesaving work that make a difference across our communities.

Working closely with our team, you will support the development of engaging and meaningful communications that raise awareness, inspire support, and demonstrate how donations, volunteers and partnerships help us save lives.

As part of our commitment to equity, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here \- EDI \- The Air Ambulance Service

✨ What You’ll Be Doing:

• Support our Marketing and Communications Team with the planning, creation, and scheduling of content across social media channels, including Facebook, Instagram, LinkedIn, and X.


• Support the rollout of strategic communication plans to deliver key messages and organisational priorities.


• Create and manage a digital newsletter for all volunteers that promotes our values, volunteering activity, impact, and engagement.


• Develop engaging posts that showcase volunteer and patient stories (where appropriate), fundraising activities, volunteer contributions, community engagement, partnerships, and organisational achievements.


• Help communicate the impact of our lifesaving service in a way that is authentic, respectful, and aligned with our brand identity.


• Ensure consistency in messaging, tone of voice, and visual presentation across all communication platforms.


• Contribute creative ideas for awareness campaigns, fundraising appeals, events, volunteer recruitment, and seasonal initiatives.


• Support the development and maintenance of simple content calendars and communication plans.


• Promote the organisation's mission and values through all communications, helping to strengthen public awareness and support.

What We’re Looking For:

• Excellent written and verbal communication skills.


• A passion for storytelling and communicating the impact of charitable work.


• Good understanding of social media platforms, digital communications, and audience engagement.


• Ability to create clear, compelling, and accurate content.


• Organised and able to manage tasks effectively within agreed timescales.


• Creative thinker with an eye for engaging content and emerging communication trends.


• Comfortable working independently while collaborating with staff and volunteers.


• Enthusiasm for supporting a charity that delivers critical emergency medical services.

*What’s In It For You:*

• The opportunity to support a lifesaving charity and make a meaningful difference within localcommunities.


• Practical experience in charity communications, storytelling, and digital engagement.


• Exposure to communications campaigns linked to fundraising, volunteering, and service awareness.


• The chance to develop skills in content creation, social media management, and impact reporting.


• Experience working alongside a passionate team dedicated to delivering critical emergency medical care.


• A professional reference upon successful completion of the volunteer role.

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your role, you also hold responsibility in your specialism for:

• Health \& Safety and Environment


• Safeguarding


• Data Protection


• Equity, Diversity, and Inclusion


• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

*Environment*

*TAAS is an inclusive working environment where Equity, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.*

*As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.*

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