[VO2 Force] - Salesforce Business Analyst (Lille)
🌟 VO2 GROUP : Leader français indépendant en conseil Tech et Digital
Entre conseil stratégique et réalisation technologique, nous cultivons un esprit "boutique" : de l'excellence, de l'humain et une forte culture de l'innovation.
Nous sommes présents à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants.
🌍 Leader mondial de l'expérience client et corporate
Nous collaborons avec les marques les plus emblématiques pour assurer leur succès :
✔️ De la stratégie et l'innovation
✔️ À l'exécution à grande échelle, grâce à notre expertise en business, tech, data et IA 🤖✨
🏆 Reconnaissances & Leadership
Leader en innovation et croissance 2025 (Les Echos Business Magazine)
Acteur multi-tech et partenaire Premium Salesforce
🌿 Champion d'une "Tech Responsable et Durable"
Créé avec la parité hommes-femmes, défendant l’égalité grâce à une équipe de direction engagée 🌟
45 % de femmes au sein de nos équipes
Campagne primée TopCom en 2024
📜 Certifications et Prix
Salesforce Impact Partner 2024
Cybervadis 2025
Entreprise à impact de l'année 2024 par Choose My Company
🚀VO2 GROUP: The Bright Side of Tech 🌈
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Job Description
In collaboration with a Practice Manager or Engagement Manager, your objective is to contribute to brand development by leveraging your business and functional skills in Salesforce solutions to successfully deliver high-value projects for our clients.
Key Responsibilities
- Engage in pre-sales activities and participate in the implementation of projects addressing our clients' digital transformation challenges.
- Take full ownership of the solution implementation process:
- Prepare scoping workshops.
- Facilitate user requirement gathering workshops.
- Draft technical specifications and functional requirements.
- Configure and set up the solution.
- Test the proposed solution and ensure the quality of deliverables.
- Provide post-launch support (change management, training, application maintenance).
- Lead understanding, analysis, and modeling of business user needs and solution definition.
- Take responsibility for project design (configuration and/or supervision) and deliverable quality.
- Contribute to setting up platform performance and responsiveness tests to ensure a positive user experience and optimize adoption.
- Assist the client in developing the Solution Roadmap and anticipate upcoming project iterations.
- Master process builders and flows to challenge development teams and ensure adherence to solution deployment best practices.
- Propose, submit, and defend recommendations.
- You hold a Master's degree (BAC+5) and have at least 2 years of successful and significant experience in implementing Salesforce solutions.
- You are familiar with the platform's limitations and ideally hold at least one Salesforce certification.
- Your strong customer service orientation, initiative, ability to work in a team, and comprehensive project management vision will be assets for success in this role.
- You excel in communication, active listening, and challenging teams, and you are proficient in both written and spoken English and French.
- Confident with clients, you can articulate your viewpoints and challenge stakeholders to guide them towards the best solutions for their needs.
- We are seeking a talented individual passionate about innovation and technology, eager to develop concrete and stimulating projects with prestigious clients.
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