Visa Direct - Account Manager
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Key responsibilities:
- Develop and execute account plans that drive product adoption and sustainable revenue growth.
- Align client needs with our broader product offering, identifying opportunities to deepen engagement.
- Own the post‑sale relationship, working closely with onboarding, support, product, and operations teams.
- Lead client reviews, QBRs, and product training to track performance and support long‑term success.
- Identify and deliver cross‑sell and upsell opportunities across payments, FX, and card solutions.
- Act as the primary point of escalation, ensuring issues are resolved efficiently and transparently.
Qualifications
- Relevant experience in sales or account management within financial services.
- Commercial mindset with an understanding of revenue growth and client value.
- Strong stakeholder management skills with the ability to build and maintain trusted relationships.
- Knowledge of FX, payments, and card products (deeper expertise is beneficial but not essential).
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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