Veterinary Receptionist

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Rowe Veterinary Group are looking for a receptionist to join our busy and friendly practice in Yate. Rowe Vet Group are based in the South West with branches in Wotton, Brimsham, Thornbury, Winterbourne and a 24 hour hospital in Bradley Stoke. As a valued member of the reception team you will be the first point of contact for pets and their owners.

How You’ll Make a Difference
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As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non\-clinical colleagues to ensure a positive client and patient journey.

This is a part\-time role working 24 hours per week with varied shifts: Monday 1pm\-7pm, Tuesday 2\.30pm\-7\.30pm, Wednesday 8am\-2pm, Friday 1pm\-7pm \& Saturday 1:4 8\.30\-1pm.
You Might Be a Great Fit If...
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You are a friendly, organised, and customer\-focused individual who enjoys working as part of a team. You’ll bring:

• Excellent communication skills and a professional, welcoming manner


• Experience in a customer\-facing role, with a strong focus on service and attention to detail


• The ability to manage multiple tasks effectively in a busy environment


• A collaborative approach and willingness to support colleagues


• A proactive attitude, with openness to feedback and learning


• At least one year of office\-based experience


• Strong educational background, including a minimum of five GCSEs at grade C or above

How We’ll Support You
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At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:

• A key client\-facing role within a supportive and collaborative practice team


• Clear career pathways with progression opportunities within client care and practice leadership roles


• Ongoing learning and development supported by experienced colleagues and practice teams


• A values\-led culture focused on care, community, and continuous improvement

What We Offer Our Team
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• 6\.6 weeks' annual leave


• Additional annual leave for your birthday, which will be added to your holiday allowance


• Increasing annual leave accrued through length of service


• Enhanced family\-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay


• Healthcare Cash Plan


• Cycle to Work scheme


• Learning and development opportunities via the inspiring vet care Academy


• Pension scheme


• Discounted staff pet care


• Voluntary benefits: choose from a range of benefits to suit you


• Access to discounts/cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world\-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Up To £15,917 per year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This listing is from indeed. View original listing ↗