Venue & Event Manager
Venue & Event Manager You will lead on client liaison from sales to operational delivery of events across City Hall venues.
Venue & Event Manager You will be the primary point of contact for clients throughout the sales to operations journey and will ensure all activities are executed to an extremely high standard, in line with client expectation and venue operations legislation.
Venue & Event Manager You will ensure that the venue and the events delivered are viewed as shining examples of excellence to both internal and external customers.
Main Areas of Responsibility: Venue & Event Manager
You will be a self-motivated, confident, and enthusiastic individual, who will bring a true passion and focus on driving new income streams, identifying sales opportunities and leads for St Georges Hall, Liverpool Town Hall & Croxteth Hall
You will be responsible for end-to-end development, sales, coordination and management of bespoke Corporate and Public events
Anticipate project needs, discern work priorities, and meet deadlines with little supervision, and be willing to work evenings and weekends
Primary point of contact for all internal and external event related client issues relating to any of the venues under City Halls portfolio
You will be responsible for promoting, securing and developing commercial business for City Halls by cross selling across, with a core focus on promoting venue hire sales of Weddings & Events within City Halls
You will prepare and process accurate client quotations, proposals and process procurement in line with LCC Standing Orders
You will conduct client presentations / show rounds across all City Asset venues, converting the initial tentative enquiry into a confirmed hire
You will have excellent customer service and be able to adapt to different client requirements
You will produce detailed event specifications to accurately record the client requirements so that consistently exceptional standards of service are delivered whilst fulfilling all of the customers requirements
You will lead on pre-event operational briefings with clients and any relevant personnel e.g. Venue Operations staff, security firms, caterers, companies & performers, to ensure all activity is managed & delivered to the highest standards of service and safety
You will ensure the professional delivery of all programmed activity taking place within City Halls and their external locations (Concert Room, Great Hall, Visitor Centre, The History Whisperer, Public Realm or St Johns Gardens) ensuring all activity is executed in line with client requirements, relevant legislation, licenses, regulations or LCC requirements
Essential
Experience in a relevant field i.e. Venue/ Sales / Event / Operations or Logistics management (
Strong aptitude for the application of Health and safety with particular reference to Method Statements and Risk Assessments and their implementation within an operational or venue environment
Event Management knowledge or experience
You will be required to be trained and qualify as SIA and be a designated First Aider Personal Licence Holder
Experience
Essential
You will have proven experience of co-ordinating a team of both internal & external personnel, motivating and leading them to deliver excellence and firstclass service at every contact point (
You will have excellent verbal and written communication skills with experience of producing management reports and responses
You will have experience of creating and monitoring processes to ensure the effective & efficient management of all venue activities eg commercial reports, financial reports, staffing reports, and event profit and loss (A/I)
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