Utilities Admin

We are recruiting for a Utilities Administrator to join a busy utilities team on a 3-month temporary contract. This role would suit someone with strong administration skills, excellent attention to detail, and the ability to work at pace in a fast-moving environment.

You will be supporting a team that manages utility services across a large property portfolio, handling utility-related administration, supplier queries, resident enquiries, and internal requests.

Key Responsibilities • Entering utility bill information accurately into internal systems

• Handling incoming calls from suppliers, residents, and internal colleagues


• Liaising with utility providers, local authorities, contractors, and other external parties


• Supporting residents with utility-related issues, including off-service matters


• Requesting meter information from property teams


• Assisting with supplier queries, disputed bills, and debt-related cases


• Supporting the wider team with administrative tasks as required


• Helping to report on KPIs and ensure work is completed within agreed timescales

• Strong data entry skills with excellent accuracy


• Confident telephone manner and good customer service skills


• Ability to work under pressure and manage multiple tasks


• Good communication and organisational skills


• Basic IT skills, including Word and Excel


• A proactive, problem-solving approach


• Able to work independently and support colleagues when needed

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